Testimonials for Franks Basement Systems

Chuck and Mick have been fantastic. If you ever need a reference, call me. You all rock and are so professional and considerate of customers and their property. Thank you Mick!!
May M. of Clarence, NY
Thursday, April 7th
Please relay my appreciation to Shawn for his excellent work as he reattached and resealed, inch by inch, 170 feet of Britewall which had come loose from my concrete basement walls. My radon exhaust system will now function correctly due to his good work. Also, Shawn's pleasant character made  the whole operation more agreeable, especially as he had to juggle his appointments to finish my basement in one afternoon. Again, thank you. 
Jim C. of Clarence, NY
Thursday, September 22nd
Hi,   In May of 2023 my husband and I used Frank’s Basements to install drain tile in our basement. They did an incredible job.   All workers were knowledgeable and courteous. They were extremely diligent in cleaning up and made sure we were informed on what they were doing.   They also were great in following up with us after the job was complete.   I would highly recommend them to anyone.   Sincerely,   Mary Ellen Owczarzak
Mary O. of Clarence, NY
Tuesday, June 25th
Your crew were very professional, cleaned up every day, and the work was excellent. I was very impressed from start to finish - had similar estimate but your professionalism of your company steered us to choose Frank's. We made the right choice.
Don S. of Alden, NY
Thursday, May 8th
The entire crew was outstanding! Hard working & nice. Five stars for Javi!
Christopher D. of Alden, NY
Tuesday, April 21st
Everyone has been professional and timely with all communication. 
Melinda W. of Alden, NY
Monday, May 22nd
I hired you to do some repair work on some cracks in my basement walls. I was very pleased with the workmanship and price.
Roger K. of Lockport, NY
Friday, March 15th
I checked your reputation and was happy with what people are saying and your experience and length of service. You came out and replaced my sump pump. I was satisfied with a job well done.
Leonard W. of Lockport, NY
Friday, March 15th
You repaired and sealed eight basement wall cracks, replaced existing crack and sump pump with triple safe super sump. Everyone was excellent. I hired you because of your reputation and the way you conducted business from the first call. One week after the installation our town had over 5" of rain in about a four hour period and we had no water in the basement. Three weeks later over 3" of rain overnight and still no water - GREAT JOB!
John R. of Lockport, NY
Tuesday, July 23rd
You repaired five cracks in my basement area. I attempted to contact a company that did previous cracks (that are now leaking!) and found Frank's. I'll use you for any future problems - absolutely! The foreman I spoke to about the job was VERY GOOD about following up on scheduling our basement work.   P.S. - We've had rain since the leaks were fixed and our basement is DRY!
Craig G. of Lockport, NY
Friday, September 6th
Your references were very pleased with the work they had down. Your entire crew was very polite and informative. 
Jim and Tamara B. of Pendleton, NY
Wednesday, October 9th
You came recommended. I hired you because of your transferable warranty. Jeremy and crew were Excellent!
Thomas and Dolores B. of Lockport, NY
Wednesday, October 16th
We recently had our basement drain tile dug up and new lines run along with a sump pump and backup water system. We would like to tell you how pleased we are with the job and the great crew that did it. Chris, Austin, Jesse and Zach did an excellent job. They were very personable and polite and had a good sense of camaraderie as they worked. They patiently answered all my questions and kept me updated on the progress of the project. They cleaned the basement before they left each day. They were very safety conscious, not only for each other, but for me as well, letting me know if the floor was wet or if I should not step somewhere. Even though it was Christmas week, they worked diligently and went above and beyond by dumping some of the old stone they took out of our basement at the apron of our driveway to fill a couple of low spots. Our basement is dry and looks like new. Thanks for sending such a conscientious team of workers to our home.
Dave & Maureen B. of Lockport, NY
Tuesday, January 5th
I want to compliment Craig on the work he did at me home on January 12th. He did an excellent job. The way he cleaned up after the job was done was a pleasant surprise. He was also very informative about the job being done. I wish every business ran as fast & professional. I would recommend your company to my friends.   Thank you for a job well done!
John P. of Lockport, NY
Friday, January 13th
Customer Shaun called today to let me know "Crew was awesome! Very happy with crew. Noticed that they even wiped down the floors."
Lindsey & Shaun F. of Lockport, NY
Friday, June 23rd
Total testimonials : 598