Testimonials for Franks Basement Systems

I have hired many contractors for work and home. This experience was very good. They did what they said they would and I didn't have to get on anybody for not complying. Very professional company, people, and work.....I wanted to reiterate on the great work that was done by your professional crew. I didn't have to nitpick their work because they knew exacty what they were supposed to do and they performed very well doing it. I was skeptical in the beginning but the water problem was solved just as you said it would be. Much appreciated and your company is truly a model for customer service. Thanks again, Ray

I found you in the phonebook and would hire you again. You explained the job thoroughly and I liked the procedure that was used to install the draintile. Very pleased that I finally have a dry basement. Great Job.

Frank's replaced my basement wall and drainage system. Mike Ciocca explained everything in detail. We heard about you through our next door neighbor who had work done by Frank's. Frank was very accomodating with payment options and came highly recommended. I would definitely hire them again. Mike Ciocca went the extra mile on this project and he did so in a very pleasant manner. He made everything come together in working with the bank. He is a valuable asset to your company.

I used you guys for my basement tiling because of your professionalism and my previous experiences with your company. You guys are great.

Mike explained everything in detail - very professional. The crew was friendly and worked very hard the first day and the 2nd day. I saw you guys on the internet. I've already hired you again for a new job. You're the best!

You installed my concrete driveway. I've used you before and will hire you again. I will also use your heating/cooling company. Can you send me information on this?   thanks

Victor & his crew did a great job!

Our basement water problem has gotten worse over the last couple of years and we finally decided to address it.  We contacted Frank's a couple of months ago and arranged for a site inspection and estimate. Our first contact was with Ray Smith.  Ray visited our home and thoroughly examined our basement and then described, in great detail, a remediation plan and gave us an estimate.  We felt very comfortable dealing with Ray, he has a great personality.  We also felt that he was very honest and we immediately trusted him. The crew, led by Anthony, arrived on Monday morning August 14, and immediately went to work.  I was home for the entire week while the work was being done.  Not only did I observe a very hard working crew all week, but Anthony kept me informed as well.  He let me know what would be happening each day, pointed out any issues that arose, and in general kept me informed. There was a problem with a broken tile on the entryway floor, which Anthony brought to my attention.  He apologized profusely, and also began the process to address this problem right away.  I appreciated his honesty in bringing this to my attention. The crew worked very hard each day and cleaned up at the end of the day, which we also appreciated. The work was completed on Friday evening, August 18, at about 6:00PM, Anthony then took the time to again walk me through everything that had been done. Jeremy arrived, as scheduled, on Monday morning, and reconnected the washer, dryer, and stationary tubs.  Jeremy, just like everyone else we dealt with at Frank's, was very friendly and professional. Although the the tile repair is pending we are very confident that it will be done to our satisfaction. In short, our experience with Frank's has been very positive from start to finish.  I think this is due, largely, to the professionalism and hard work of the employees.  We would not hesitate to recommend Frank's to anyone who needs this type of work done.  

You rebuilt our concrete porch. We put out bids and were impressed with all we heard. We liked the bid price and the potential to expand to make a more complete job. My wife and I are very happy with the results and experience. Thank you!

customer said Sherry F. was "extremely nice and has the most lovely voice and that we should pay her more!"

Wanted to give nothing but a top notch, A+ testimonial to your team in terms of punctuality, professionalism, demeanor and work ethic. They worked enthusiastically and diligently from the time they arrived to the time they left my home. Additionally they cleaned up after themselves thoroughly. Would use your company again in a heart beat.

When I had my interior drain tile put in throughout my basement, everyone that came in contact with us was most courteous and respectful. Thank you.

Very happy with the crew & work they did at my property!

Customer called and wanted to commend Jeremy and Antoine.   She said they were polite, quite, and made her feel comfortable because she has trouble letting people in her house that she does not know.

What a great job the drainage crew did!