Testimonials for The Basement Doctor of Cincinnati

Very efficient service.  The process from beginning to end was stress free!

Completely satisfied with the Basement Doctor. Our inspector/salesperson Walt was a pleasure and the job foreman Tyler was fantastic, his crew Vass, Marvin, and Brian did an excellent job.

The team was courteous, professional and respectful!

Courteous, clean and timely!  Explanations were clear!

Mike Pritt and his crew members Bradley & Kyxen did a great job installing my sump pump and adding the Brightwall system. They were always on time, communication was excellent and the level of service was very professional. 5 STARS all around. Would highly recommend.

Your workers were great!  They were very nice and very professional.  They explained their answers to my many questions.  Super Guys!

I checked the Better Business Bureau listings and you were one of three companies I selected to make estimates based on rating.  Of the companies I talked with, I was pleased that your representative looked at what my issues were, explained what factors were causing the issues, and talked about ways to address them instead of pushing one approach for all the problems as another company did. 

Jon A. was the service contact who replaced my malfunctioning dehumidifier in my basement. He was prompt and swapped the units quickly. He also shared needed info on the new unit functionality.

The salesperson that came to our house should be commended.  His honest approach sold us on your product and company.  If it weren’t for Dan, I was ready to go with another company. 

The staff we worked with was wonderful!  Steve the rep was fantastic and the installer was neat, polite and efficient!  Thanks!  

Satisfied!  I found your employees professional and friendly!

They were very efficient, on time and polite.  Cleaned up well after project.

Great at clean up!  Polite!  On time!

Recommendations & reputation are what made me choose your company.  Your crew did an outstanding job in spite of poor weather conditions.  Thanks!    

I contacted The Basement Doctor for a crack in my foundation that was causing water to leak in. Jon Asher came out and patched the crack in my foundation wall. Jon was professional and welcoming. I especially liked how he invited me to watch and ask questions so that I knew what he was doing. It allowed me to learn about the process and feel more comfortable about having him in my home. I would definitely recommend The Basement Doctor again!