Testimonials for The Basement Doctor of Cincinnati

Urban did a great job with his presentation and was very knowledgeable about the products.  Harry and his crew did a wonderful job!

Your sales rep presented the product in a professional manner and sold me on the process to fix my basement issues.  The foreman on the work crew went out of his way to make sure the job was done to my satisfaction.  If I need any additional work done, I will ask for the same crew!  

The sani-dry system arrived damaged, but Brent quickly took care of the situation and contacted his supervisor to make sure we get a replacement part ASAP.Dan was very through and kept in touch, answering all our questions during the decision process. Brent and his crew were very respectful; they were very careful with our items. Brent was always in the best dispostion to answer all our questions. We chose BD because of the innovative waterproofing solutions it offers and because of its many years of experience. We also know that our neighbor used BD when sealing their crawl space and they were very satisfied with the job done.

If you want a quality company that cares about their community, you absolutely HAVE to go with the Basement Doctor!

Patrick explained what he was gonna do beforehand. Patrick, Vito, and Korey did excellent and timely work. Cleaned up after. Would definitely use Basement Doctor again.

Great Job!  I have showed the product to several people so far!

I saw your Triplesafe Sump Pump on the internet and requested an estimate. When your salesperson came and explained everything, I liked it and decided to have it installed. Urban and the installation crew were all very professional, polite, and ready to answer any question that I had. Five stars across the board.  I would highly recommend The Basement Doctor Cincinnati!  

Thorough, timely, careful and very professional!  No water seepage at all since.  Even during or after gulley-washer rainstorm! 

Very good and very prfessional!

Real pleased with the service and they showed up on time!

Brent Adams and his team were outstanding. Hardworking, knowledgeable, and personable. Very good in discussing and excuting alternative solutions. Most importantly, used materials to maintain cleanliness of carpets and floors.

I don't know where you hire your people, but it was the best crew ever!  We've had other work done here but never as efficient and timely.  The guys were friendly, happy and nice workers.  Thanks for our dry basements!   

Rusty, Kellon, and Tyler installed a drainage system for the Williamsburg First Presbyterian Church in Williamsburg, Ohio. The work was completed on January 21, 2021. Every morning the crew foreman telephoned to let me know that they were en route to our location. This allowed me ample time to arrive at the Church and to unlock the door.  The entire crew was very professional. They also left the area neat and clean each evening. Their workmanship was excellent and the church members have been very pleased with the quality of work. 

We went with your company because we didn't have to remove any decking outside and we only had work done on what we needed.  Other companies wanted to do more work than we needed, costing more and causing us to remove flooring.  Your option allowed us to pay less and only fix what was broken! 

Very enlightening!  The serviceman was very knowledgeable of the process and did an outstanding job and clean up!