Testimonials for Omni Basement Systems

Rob H. purchased his house three years ago, thinking he had a perfectly dry basement. After a year of living in his new home, Rob noticed that his son's room, located in one corner of the basement, began to show signs of moisture with mold stains appearing on the drywall and floor. Even worse, his son began to develop allergic reactions from the mold. Following a good friend's recommendation, Rob called Omni Basement Systems -- a basement waterproofing and foundation repair company, serving the Greater Hamilton, ON area -- to help solve his wet basement problems. After a thorough evaluation of the basement, one of the contractor's system design specialists offered solutions for repairing Rob's wet basement. The Ontario homeowner was happy to learn that his basement could be fixed quickly and affordably. Omni Basement Systems began by installing a full internal perimeter drainage system, and a powerful sump pump, to capture and divert ground water away from the foundation walls. The basement walls were restored and the carpet was replaced with fully-waterproof and mold-resistant ThermalDry flooring tiles. ThermalDry flooring is developed to withstand even the harshest basement moisture conditions. The finished surface is raised from the slab by a system of pegs that allow air to circulate underneath and offer thermal protection as well. Rob's son was able to enjoy a dry, healthy, mold-free room just three days after Omni began the waterproofing project. The customer was also able to walk on warmer floors, because the surface on the ThermalDry tile is at least 10 degrees warmer than the cold slab. The care and consideration dispensed by Omni Basement Systems' production crews truly impressed Rob, so much so that he wouldn't think twice before recommending Omni to anyone looking for a solution to wet basement problems.

The basement in Tina H.'s Stoney Creek, ON home was built with stone and it has been relatively dry until a couple of years ago when she began to notice some water trickling in through the south wall. At the time they intended to put the house for sale so they knew it would be a good idea to address the basement seepage problem to make the home more appealing to prospective buyers.  Tina chose Omni Basement Systems for the job for a number of reasons. She liked the idea of a drainage system that could be installed from the inside of the basement. There would be no need to dig out the foundation to install conventional weeping tiles. She also liked the idea of covering the irregular walls with CleanSpace which has a built in antimicrobial layer to prevent mold growth -- but most of all she loved the TripleSafe Sump Pump System. "The pump is actually so quiet there were times when we were wondering whether it was even working!" - she explains.Tina is very happy with the experience and the results. The basement looks brighter and it's been completely dry ever since.

Our crew went to the beautiful Vinifera Bed & Breakfast to help solve their leaky basement issue once and for all!

Chris P's home in Burlington, ON has a finished basement. Because there was a large amount of water pouring into the existing sump pit during heavy rains, Chris worried about waking up or coming home to a flooded, ruined basement.  To make matters worse, the builder who installed the sump pump, didn't install the discharge line properly, so puddles usually formed around the foundation after rain storms. As a savvy homeowner Chris decided to be proactive and protect his basement before anything happened to it, so he called Omni Basement Systems for an estimate. After going through the inspection and sales visit, looking at the products and solutions that were available to him, and being given an affordable, fair price for the job, Chris knew he didn't need to call anyone else. Chris is extremely satisfied with the entire experience and confident that his basement is now protected. "I don't go home every single night going down the stairs, checking the pump, because I know that there are two main pumps, I know there is a battery backup and I know that there is an alarm that is gonna let me know when the water is five inches from the top." "People can confidently put more money into their house, and into their basements, and ultimately they can do it with peace of mind knowing that everything that they put into their basement is not going to get ruined. Because there is a system in there that is not going to destroy all the hard work they put into it. " concludes Chris

Good morning, Omni Basement Systems, I finally found a moment to circle back and thank you for the informative seminar with NAR. The information I took away will help me guide my clients with wet basement issues more effectively. Your insights on addressing and preventing these problems were particularly valuable, and I feel much more confident in providing sound advice. Thanks again for sharing your expertise and making the seminar so engaging. I look forward to applying what I’ve learned and hope I can help you reach more property owners in Niagara who require basement solutions. 

  Rob H. from Toronto, Canada went through one of the worst nightmares for any homeowner: a flooded, finished basement -- and it happened twice! Two different times, he and his family had to deal with the messy cleanup and costly replacement of valuable items, electronics and furniture ruined by water. Two different times, he had to completely gut his basement because mold was growing on carpet and drywall. After the second basement flood, Rob was determined to find a solution to fix the problem once and for all and after doing some research, he found Pete Karreman's Omni Basement Systems. The company has been successfully fixing various wet and flooding basement problems in Hamilton, Oakville, and surrounding areas in Ontario, since 2003. Since Pete Karreman and his team installed a full perimeter WaterGuard drainage system and a double sump-pump system with alarm, Rob's basement has remained dry as a bone. That happened eight years ago. Eight years of dry basement and well deserved peace of mind for Rob and his family.

Fiona T. wasn't happy with her dirty, mouldy, smelly crawl space. She called the experts at Omni Basement Systems, the Basement Systems dealer in the Greater Hamilton area. Omni specializes in waterproofing and crawl space repair and Fiona wanted a solution to her crawl space problem right away.After inspecting the crawl space, the experts at Omni prescribed and installed a CleanSpace Crawl Space Encapsulation System.The CleanSpace System completely isolates the crawl space from the two main sources of moisture: through the ground and the air. First, a tough, air-tight, vapor barrier treated with built-in antimicrobial agents that prevent mould growth, lines the whole space. Then a powerful crawl space dehumidifier is installed to keep the humidity levels in the crawl space at or below 60%, a level that mould cannot grow in.Fiona, who was very pleased with the professionalism and punctuality of the whole team, was genuinely surprised to see how one simple improvement could help so much. The mould and nasty smells are gone, the crawl space is clean and healthy, and her home is more comfortable. One thing is certain: if your Ontario home sits on a dirt-floored, vented crawl space, you may eventually feel some or all of its bad effects. These include mold, unpleasant odours, upstairs rooms that are hard to cool and heat, increased indoor allergies, high energy bills, and in worse case scenarios, dry rot, sagging floors and structural damage! So don't wait! Call Omni today for your Free Crawl Space Repair Estimate.

floor stabilization on addition We have an addition at the back of the house and found the floor was beginning to sag due to lack of support. We contracted OMNI Basement Systems to come in and put 6 smart jacks and 4 support beams in the crawlspace under the floor. The crew came on time and worked well and efficiently. They were friendly and professional. After installing the smart jacks they carefully levelled the floor. We have a back door that exists from this extension. It had listed to one side and was difficult to open and close because of this. The lead installer made sure the door was opening and closing freely before they left. He also arranged for OMNI to come back in May to check and make sure the floor was still level after the ground thaws. We were very happy with the work and found all our contacts were professional. We would highly recommend the company.

Phil is one-of-a-kind! His inspection of my home was very thorough and he explained everything to me in a way I could understand. He told me all the areas to keep an eye on, without trying to sell me on a bunch of services I don’t need at this time. I trust him implicitly!

Right from the first call with the admin/scheduling team, our experience was fantastic. Professional, helpful, informed, respectful. Salesperson Alessio was knowledgeable, friendly and helped us make good choices. The structural engineer confirmed what was needed and why. The Team that did the work was on time, professional, when we hit a snag they were cheerful and suggested solutions. Team Lead Dustin was fantastic and his assistants worked seamlessly with him. Everyone was friendly and helpful, smart, knew their job and did it well. And the job site was clean at the end of the day. Perfect.

Just wanted to say thank you again for the three workers you sent to us. Joseph, Dustin and Brian were great examples for your company's skills and courtesy to your customers. Well done.   thanks Yvonne  and Russ 

Every one we delt with at Omni were very nice, helpful and efficient. Thank you for working hard to get the job completed successfully.

Gale and I want to thank you for your hard work and concern in helping us see a successful conclusion to the foundation problem. You and your OMNI team endured a very frustrating time as well but showed only compassion and help for us. Thank you and thank your team for us.

Thank-you so much for the work you did in our Home You arrived with a Smile and a positive attitude. You listened to our questions and responded with patience and care>Your team seems to have a nice synergy which made things run smoothly, every detail was closely monitored. You are much appreciated. 

Basement water proofing and structural damage I contacted Omni in June for a leaky basement. What we thought would be a easy fix turned out to be quite extensive. We needed structural supports since our basement is block, plus the waterproofing. They worked with us getting it all set up to have it fixed. The guys that worked here were professional hard working men. I’m amazed at what they accomplished in 5 days. From June 9th when Phil first came to July 30 when they finished the project. I am very happy with the time frame and the work. Did it cost more than we thought? Yes it certainly did, but well worth the money to see the finished product. I have even talked to a couple guys now that it’s done, they called to see how satisfied I am.