Testimonials for TerraFirma Foundation Systems

Casey was very knowledgeable and efficient when he talked with us about the work that needed to be done and you had some very good references. The work crew was on time and they did good work, answered questions and stayed on task.

I was very impressed with the work that Bryan did on our behalf. I can see why your company is held in high esteem if all your people are as good as the ones that helped us. Thank you for all the assistance. It took us a little to budget for the project, not that it was expensive, but that is just what we do. Once we had everything installed we have piece of mind that our home is on solid ground and we have put in preventative measures to eliminate sliding and settling. Thank you Bryan for all your hard work and TerraFirma for taking care of the job in a profession and personable manner.

After seeing displays at home shows, we decided to schedule an appointment with TerraFirma. The office staff was very helpful and courteous. Patrick was thorough with his presentation; the products looked to be superior and the guarantee helped us to make the decision and go ahead with the work. The men that came out to work on our house were on time and they were all very polite. They also did a great job with cleaning up in the end. The guys were not only totally on task but also sensitive to our living and working circumstance with an in-home business. We don't know of anyone at the moment in need of your service, but we will recommend TerraFirma should we be asked.

The only real contact I had with TerraFirma was Patrick, and he was a pleasant experience. So I would go on to give him a 10/10. The call center took care of business, but I was only on the phone for 3 minutes and basically I just let the installation crew do their thing. I am not an expert in the field but these guys are. Patrick is a great representative of TerraFirma and he earned my trust and business. The destruction was a little more than I thought it would be in the midst of the project, but they cleaned up wonderfully and made it appear there was hardly any work done at all. The came and went in 3 days of installation. Glad we could do business and thank you for helping me stabilize my foundation. Cool technology too.

Guys worked very hard. I enjoyed the way your crew worked effeciently and hard with a difficult job. We are satisfied with the work Terra Firma performed on our home.

Patrick was excellent, very clear and to the point! The installation crew arrived on time and very prompt. The crew was courteous at all times and cleanup was perfect! The job was handled in a total professional manner from start to finish-which pleased me!

Your rep gave a detailed estimate & complete accurate estimate of cost! I had an excellent experience with a professional business!!

Jeremy and his crew did a great job! Clean up was satisfactory and we are happy with over all results of the completed work.

Patrick handled all my questions and concerns in person, on the phone and via email. This constant contact is the reason I decided to proceed with TerraFirma. I never felt like there was any information being withheld from me and I was never in the dark about the next steps in the process. Patrick was very professional and personable and took care of me and my home very well. My experience with the call center and production crew was just as positive. I was able to schedule a convenient inspection and production time around MY schedule and everyone showed up early and was ready to hit the ground running. I will be recommending your company to anyone with these home issues and I know they will be just as happy as I was.

TerraFirma had a look at our property for soil settlement issues. We thought Patrick did an outstanding job with designing our stabilization system and presenting the information. Our overall experience with TerraFirma was great. Very informative and educational.

Drew and his crew did an excellent job installing the BrightWall system in my basement. He kept me informed, answered all my questions and finished the job on-time. I don't give high recommendations very often but considering how well the job was performed, TerraFirma, and Drew in particular, earned this rating. From the initial visit with the estimator, Deryl, to the finished product - great job!

We are currently doing our own independent research to make sure this is the best option for our house. I'm feel great about how Casey explained things to me, I just like to do a little of my own research on the side for piece of mind. Casey gave us more than enough information during his visit so we now have a great understanding of where the project rooted from and the next steps would be. Casey was extremely professional and clearly knowledgeable in the field. The long term guarantee is the most comforting thing for me and my family as we now know homes are constantly shifting and changing. Thank you TerraFirma for everything.

Kevin designed a great waterproofing system and we are very happy with the results. Typically when it would rain hard for 2 to 3 days at a time, water starts to seep through the bottom of our daylight basement walls. There are some cracks in the foundation and when it rains really hard, the water sometimes seeps up through those as well. I am confident in the products and the design to keep my basement dry all the time.

I had researched french drains due to a problem area in our driveway that was compromising our garages, garage doors, and cuasing an infestation of mosquitoes. My research led me to your companies website and information. I was thrilled that you offered free estimates, so I promptly phoned. Patrick arrived and I pointed out the puddle in the driveway and he quickly stated that your company no longer did french drains. I told him I was very disappointed for that was the main reason for the appointment. We proceeded to the basement, where I let him know my husband was going to install a sump pump and we spoke in length about your company's services and our prior dilemmas due to recent water damage. Patrick was gracious and so personable as well as so confident in your companies services that I started thinking that maybe we could hire your company to install a sump pump instead of a home spun job. Patrick sold your company so completely that I wrangled my husband into the notion that a professional team sounded like the direction we should go. Patrick also said maybe you could also do the french drain as a courtesy (paid of course) since you would be doing the sump pump anyway. Patrick left me with lots of brochures and high hopes as well as the promise to come back with another professional to look at our french drain situation etc. The day  of the install the friendly team arrived and went over the approach of the job at hand. The work was underway and I realized that the placement of the french drain seemed off. Everyone once again graciously talked with me and unfortunately the scratch in the concrete of 25ft had been laid and I was assured that the low spot had been addressed. I had a knot in my stomach and after interrupting the progress two or three times, I decided they were the professionals and they were solving our problem, so let them work. The reason for my lengthly letter is to let you kow how much I appreciate your efforts and company as a team. We had several issues come up in which fell on the shoulders of your company. I want to again let you know how professional and hard workinig I saw your company consistently be, even when approached on the spot and after a hard couple of days. I would recommend our company to anyone with great pride. Your ability to remain professional with out excuses and with a problem-solving attitude and quality of people and workmanship is I am sure what has made you successful. I hope my project would not stop you from creative solutions for another family in the future. My husband and I have been in the design/build business for our whole careers and feel confident in our observation of this situation as a success. Please accept my respectful appreciation of your company and specifically; Patrick, Levi, Chad, Kyle, Greg and the front desk for taking my call!

I requested your email so that I could pass along my praise for your employees Trayton and Jake last week. They exhibited professionalism, excellent communication skills, competence, and were a pleasure to work with. I have passed along your companies contact information to several of my neighbors.