Testimonials for Systèmes Sous-sol Québec

I felt very at ease having your employees in my house while I was not there. I was also impressed that I could contact you after hours and you were willing to solve my emergency.

Mike is very easy to understand, the know-how of this guy is remarkable.

As you know, our senior residence in East Montreal had a bad wet basement problem due to water seeping in at the wall/floor interphase along one interior basement wall.  This problem has been with us for a number of years and our answer was to mop up the floor.Digging around the exterior basement wall was not possible due to the property facing a back lane.Although skeptical, your presentation was convincing and the technology made sense.The work was completed in one day.  The dust created was manageable thanks to having everything covered with plastic.Work was done on Friday, June 15, 2012.  These workers knew their job.  The water in the sump-pump drains into a sewer pipe hook-up.There was a heavy rainstorm on July 20 and 21.  I viewed the area and there was NO WATER on the floor.  The system works.We are in the process of finishing the affected basement area so that it can again be used for program activities.Walter K., Vice-presidentOctober 15, 2012

Q:  How satisfied are you with the job we did for you ? A: The job was done as the presentation ;     Q : What did you think of our installation crew ?  A: Very polite and courteous ;     Q : How was the experience you had with our office staff ?   A: Same as above ;     Q : What are your thoughts on our salesman and his presentation ?  A: Fine ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The general contractor I was using suggested your company ;    

Hi Peter, I just wanted to let you know that I thought Sebastien and his crew did a great job retrofitting the pump. It was quite a challenge for them when we discovered a pipe under the floor. In regards of that water leak we discussed beneath my deck, it turns out it wasn’t the cause. It was actually the conduit pipe: the caulking was severely deteriorated. I did take your advice and spray foamed the hole and re-caulked the area. Thanks for the assistance. I think the sump pump will give us some peace of mind for the future. Regards, Daniel

Q:  How satisfied are you with the job we did for you ? A: Satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Presentation ;    

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Price and product suited our needs ;    

Q:  How satisfied are you with the job we did for you ? A: Satisfied, I think you did your best ;     Q : What did you think of our installation crew ?  A: Very efficient and pleasant ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: You were the only one I heard good things of ;    

There was only one worker but he did a very good job! I had an excellent experience with office staff. The Salesman and his presentations were excellent. Overall very impressed with your company, very happy I called BASEMENT SYSTEMS QUEBEC.

Q:  How satisfied are you with the job we did for you ? A: Very satisfied    Q : What did you think of our installation crew ?  A: Efficient, quick and friendly    Q : How was the experience you had with our office staff ?   A: Very good      Q : What are your thoughts on our salesman and his presentation ?  A: Informative and respectful of our needs and budget      Q : Was the cleanup satisfactory ?   A: Yes      Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: We needed an interior solution      Comments :  We would be happy to recommend Basement systems quebec and as long as we have no more leaks in the repaired wall we would not hesitate to call you for further work.  

From start to finish, the whole installation process was impeccable. The first inspection of my needs by a sales representative gave me answers to every question that previous companies had not been able to address. At that point, I was already sold but it only got better. My request to change the installation date was honoured with grace and generosity (I was surprised to have an earlier date, which was welcome). During the 2 days of installation, the technicians were communicative, well informed, efficient, and most of all, clean (they worked in the dirt, yet the results were nothing but "hospital white" and clean!) Within a few hours, the atmosphere in the crawl space could accommodate all of my storage needs without worry of mold or decay. Truly, I couldn't be happier and would choose 11 stars if I could.

Q:  How satisfied are you with the job we did for you ? A: We were very satisfied ;     Q : What did you think of our installation crew ?  A: They were very hardworking and courtious ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Clear and Informative ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The variety of products your company offers and the competative price ;     Comments :  For added confidence in the system, we get an annual cleaning and check-up.  

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: They worked well together, they each knew their responsibilities  ;     Q : How was the experience you had with our office staff ?   A: Very good, always polite and helpful ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good, explained the system accurately ;     Q : Was the cleanup satisfactory ?   A: Yes, surprisingly clean considering the amount of debris generated ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: You had the best system available ;     Comments :  Please send me literature explaining other basement protection systems. Thank you.  

A very professional team, who is attentive to the customer and who is happy. I am very satisfied with the workflow process.

Honesty is the best policy, keep up the good work. I always tell about you guys to my friends since the system was installed, I have no water in my basement so far.