Before & After Photos

In Dandridge, TN, a customer contacted us with a request to install a waterproofing system for their basement to prevent moisture issues. Following a thorough evaluation, we determined that an effective solution would involve implementing a water collection and redirection system. Our recommended approach included the installation of our dependable perimeter water guard drainage system and the TripleSafe sump pump. These solutions are specifically designed to efficiently collect and divert water away from basements. With this solution in place, any water infiltration is securely collected and directed towards the TripleSafe pump, which offers three layers of protection, including an extra pump for handling heavy water loads and an external battery for continuous operation during power outages.

Our team was called by a homeowner in Dandridge, TN, seeking assistance in fortifying its basement structure. Following a thorough analysis, we proposed the implementation of our cutting-edge Carbon Fiber Wall Armor system to address the issue of hydrostatic pressure on the walls. These carbon fiber straps exhibit remarkable strength, on par with steel, and offer the added advantage of a non-intrusive installation process, eliminating the need for drilling or heavy machinery. This is especially significant for property owners who are utilizing the basement as additional living space. Moreover, once the repairs are completed, they can be discreetly concealed, ensuring the premises' aesthetic appeal remains intact.

Master Services went to a home in Newport, Tennessee that was experiencing settling issues. Settling will only get worse over time and causes problems like cracks, uneven floors, jammed doors and windows, and more. To resolve it, our team installed helical piers, which strengthen the foundation and offer long-term stability.

Lisa, a first-time homeowner in a charming cottage near Newport, TN, became increasingly concerned when a noticeable stair-step crack along one of her exterior walls began widening. She had recently inherited the home from her grandparents and was determined to preserve its condition. Adding to her worries, she noticed her windows were becoming harder to open and close, clear signs of potential structural issues. Realizing she needed professional assistance, Lisa turned to Master Services.

Our team quickly scheduled a visit, and our home inspector thoroughly evaluated the property. The culprit was clear—soil erosion beneath the foundation was causing the structure to settle unevenly. To resolve the issue and protect the home, we installed four helical piers. These robust supports anchor the foundation into stable soil layers, ensuring long-term stability. Additionally, our crew carefully raised the segment of the wall needing support, successfully closing most of the stair-step crack gap. The work was completed efficiently in just one day, leaving Lisa’s yard intact and disruption minimal.

Now with her foundation secure and the crack nearly invisible, Lisa feels a deep sense of relief knowing her grandparents’ cherished home is safe from further damage. She’s grateful to Master Services for their expertise and quick resolution, ensuring her family’s legacy stands strong for years to come.

Our team at Master Services went to a house located near Kodak, TN to inspect a basement wall that had a significant vertical crack. The damage was likely caused by hydrostatic pressure from the outside. To fix the problem, we installed our Carbon Fiber Wall Armor system. The strength of the carbon fiber straps is similar to steel, but it doesn't require drilling or heavy machinery to install. Plus, once the repairs are finished, it can be easily hidden.