Testimonials for Alford Foundation and Crawl Space Repair

Larry Reynolds provided excellent customer service during his visit recently by taking the time to explain how the treatment worked and how his schedule would work for the future visits to check on the treatment. He is very knowledgeable and made me feel comfortable and educated about how to better take care of my home. Offering to make contact the day before return visits so I could make arrangements for indoor treatment was a nice accomodation to help me out with my work schedule too. Your organization is well represented.

I appreciate the men calling before they arrive, telling me what they were doing, about what time they would be leaving for the day plus they all intorduced themselves when they arrived. They were polite, professional, and pleasant.

Did a good job.

Larry is a very professional technician; very thorough; takes his time in checking each station-very pleased with his service.

Our inspections have been performed for several years by your company and each technician has been professional, courteous, and punctual without exception. Mr. Kevin Murphy, however was beyond this point. His manner, expertise, and overall service was truly exceptional!

Very satisfied, workers were very friendly and answered all our questions. Everything went as scheduled, workers kept us informed as to what they were doing. Alford's Salesman explained the entire process as opposed to the other company, the estimate was more detailed.

Mr. Reynolds conducted the annual termite inspection quickly and efficiently.  He checked inside along the floor and corners and outside along the foundation.  I always learn something about termites and other home invaders and it is explained in terms I understand.  The main office phone staff is clear and I can understand them. 

Larry Reynolds is friendly yet professional. He is a definite asset to your company.

I was very satisfied with the job. The installation crew was good and I had a fine experience with the office staff. The cleanup was satisfactory. 

Wayne and his crew did a superb job! 

I contracted with Alford for foundation repairs, floor support, and crawl space encapsulation. Cody and the Alford crew who did the work - Paul, Jayden & Joe - were all very professional, diligent, and courteous. Cody was an incredible jack-of-all-trades and not only presided over a great job, but answered all my questions and accommodated all of my requests as the job progressed. The entire experience with Alford related to the project, from initial contact and estimate to job execution and clean-up, was excellent. Can't say enough about how happy I am with the result. Thanks to all involved!

Scott was here yesterday and did an excellent job of explaining the monitor system to us, we have been use to seeing someone every month.

As always your employee, Kevin Murphy, was very thorough and professional. It is good to have confidence in people who are responsible and knowlegdeable. I have also known Chris for several years. He has always been responsible and a hard worker. I recommend your business to anyone who needs the services you provide.

Larry has been an excellent service technician. He has always been helpful and very courteous while professional.

Your crew worked hard and suited me.