Testimonials for Connecticut Basement Systems

Chose your company because of your reputation and your methodology to get the job done.

I recently had work done on my foundation by your company. I am writing to express my absolute satisfaction with the work done and with the crew that performed the work. I am very certain that I got a great value and service for the fee that I paid your company. I would like to specifically commend your foreman, Victor and his workers. They were polite, efficient, effective and very understanding of my questions and concerns. I knew very little about the process of jacking up my foundation. Victor was patient and thorough in his explanation of the process. I thank him and hope that you commend and compensate him in accord with his skill.  I live in a neighborhood populated by a lot of very friendly, well-meaning but occasionally intrusive retirees who felt it necessary to talk to Victor about his work. Victor handled them politely, respectfully and in a way that maintained the friendly nature of my neighborhood. Again I thank and commend Victor and his crew.  In general, the entire process was as painless and worry free as such an extensive and expensive process could be. I thank your company and your employees for their efforts. I look forward to spreading your excellent and well-earned reputation to anyone who asks or is willing to listen.    

Steve did a great job - very professional and courteous.

Our system was installed in Feb. 2003 and even with all the snow and rain Northwestern PA has seen since then our basement has been dry. The waterproofing system was well worth the investment.

Wish I had the waterproofing done years ago. After years of fighting the water, mold and dampness I can leave things in the basement and not worry. The Bright Wall paneling cleaned the walls up. No more peeling and mold as with any old, big job my basement needed an adjustment and it was done without hesitation.

We are very pleased with the way our basement turned out. We are impressed with the workmanship along with the professional manner in which it was done. The day after it was finished we had a lot of rain, it was so nice to be able to go down the basement and not see any water on the floor or anywhere else. We have had a lot of people come to see what was done to the basement and have passed the information along to them. They were very impressed also. Thank you very much

First and foremost, THANK YOU, THANK YOU, THANK YOU!!! We were away from home during hurricane Irene and came home to find a COMPLETELY DRY basement!!!

Jorge did a wonderful job. A+ work, I just wanted to pass along my appreciation!

Very nice, friendly, and knowledgeable. Brian also took his time and explained everything. 

I am completely satisfied with the installation and the way the system works. I chose you for the job because you had good promotional materials and a great sales representative. He was very clear and helpful.

The Technician sent to my house this morning, David Hicks, did a very good job. I strongly recommend.

David did a great job and I highly recommend him!

Couldn't praise you enough! You saved my basement!

We bought our home in Hastings with a great deal of moisture in the basement and even spots of pooled water, particularly after the rain.  The water in the basement was almost enough to stop us from purchasing the home.  CT Basements installed French drains and the moisture system and it has made a dramatic difference.  The basement is now largely dry and accordingly it has become a more usable space.  We are grateful for the product/service they provided particularly given the lifetime warranty and knowledge that they are here if the water returns. 

To Lawrence Janesky, I am writing this email to praise Basement Systems on two fronts. But first let me tell you our story. After living in our new house for the past 4.5 years with hardly a drop of water in our unfinished basement, we discovered water flooding in at a rate of 10 gallons an hour through every part of the basement perimeter. Naturally we were stressed and baffled and called everyone we could think of including plumbers, excavators, roofers, basement specialists etc. One of the many calls we made was to Basement Systems and it was three weeks for a first time estimate appointment. After applying 6 gallons of hydraulic cement we were able to reduce the flood to a few gallons an hour but we were still frantic to find a solution quickly. Due to the wait for an appointment we wrote off your company as one of the contenders for a solution. After having several basement waterproofing companies visit our home, and after giving a deposit to one of them, we read through the Dry Basement Science book you had sent us through the mail. This very well written and descriptive book put a lot of things in perspective for us and gave us a new light on some of the things the other basement companies had said in their presentations. One of the things I especially valued in your book were the concentration on the technology of your solution vs the other companies concentration on how often they were praised and by whom. It was really the receipt of the Dry Basement Science book alone that caused us to reevaluate your company as a contender. We purposely sought your company out at a booth at the Home Expo at Pace University in Pleasantville, NY last weekend to see what you had to say and whether you might be persuaded to come out earlier to visit our home.  At the Home Expo we had the pleasure to meet with Jeff Nelson who was very helpful in his description of your system and your company. Even better, was that Jeff agreed to make a personal visit to our house that same evening, a Sunday night, after the expo was over! This visit combined with Jeff's superb demeanor and knowledge convinced us to choose your company over the company we had already given a deposit to. In addition, we later learned that Jeff was able to give us a very early date to implement the proposed solution. In summary, I would like to praise you for the book you have written, for the willingness to send it through the mail before we had seen anyone from your company, and for retaining excellent staff such as Jeff Nelson. Sincerely, Patrick V.