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Testimonials for Connecticut Basement Systems
Not only was the problem resolved in a timely fashion but we were very impressed with the professionalism of your Quality Assurance Manager, Jason Wood. Mr. Wood met with me and my husband and quickly identified and outlined a resolution to the problem. It was handled expeditiously and professionally. I wanted to commend Mr. Wood on his dedication and determination to resolved the matter while ensuring quality workmanship as well as a very satisfied customer. Since the work was completed, the solution is working well. Please extend our thanks to Mr. Wood as well.
I wish you and your staff a Happy, Healthy, and Prosperous New Year!
Sincerely, Lucy D. - Monroe, CT
Lucy D. of Monroe, CT
Monday, January 21st
Monday, January 21st
Max was ver good, highly recommended. I will recommend him to anybody.
Mary H. of Monroe, CT
Wednesday, September 27th
Wednesday, September 27th
Tyler was phenomenal! He went above and beyond!
Bill S. of Monroe, CT
Thursday, December 14th
Thursday, December 14th
Hello! I want to compliment the three guys Victor, Ben, and Chris who just completed a major job for us, stabilizing our house. They were professional, patiently answered all our questions and I will highly recommend Connecticut basement systems in the future. Thank you very much!
Gloria M. of Monroe, CT
Thursday, April 23rd
Thursday, April 23rd
Jorge was really knowledgeable and did a phenomenal job. He explained everything. He's a real good guy!
Ed S. of Monroe, CT
Thursday, August 20th
Thursday, August 20th
Steve did a great job and explained everything so well. I'd love to have him back for future service!
Gerald G. of Monroe, CT
Friday, December 11th
Friday, December 11th
Dennis has been amazing, kudos to him! He is great, methodically listened and met my needs!
Kevin C. of Monroe, CT
Wednesday, July 20th
Wednesday, July 20th
Very nice! Happy to get a new pump, Dan O. for annual maintenance going forward!
Jeri G. of Monroe, CT
Tuesday, May 9th
Tuesday, May 9th
Rob was prompt, professional, informative, and personable. Peace of mind.
Tracey H. of Monroe, CT
Wednesday, April 24th
Wednesday, April 24th
Your crew arrived here on schedule to install the system, and they finished the job well within the estimated time. I salute the crew as masters at their work. For the first time in eighteen years in this house, the basement was dry. I'm sure that this is no surprise to you, but it sure gave me a good feeling and makes me regret that I didn't have this done years ago.
The Service & Production Department was quick to re-schedule our planned installation date from the originally set time when I called with a conflict. You may recall that we are involved in a number of major home repair projects as I write this letter, and I wish my other contractors had gone to your school on how to conduct business.
My thanks to all your associates. Best wishes and keep up the high standards that you obviously work hard to maintain.
James M. of Trumbull, CT
Dear Rick,
As you may recall, Connecticut Basement Systems installed the basement drain system in my home. I wanted to get back to you with my thoughts on the whole process of dealing with you, your people and the system.
First of all, your crew arrived here on schedule to install the system, and they finished the job well within the estimated time. The two gentlemen whose names I failed to record, did their work with absolute professionalism, and they were even nice guys. Rarely have I seen two people work as hard and as long at anything, and they did the job with a minimum of disruption to the rest of the household. On this latter point I was pleasantly surprised as I was prepared for much more mess. I salute these two gentlemen as masters at their work.
Second, the system works. On the evening of August 20th, as you might recall, the rains started here in Fairfield County and continued through the following day. For the first time in our eighteen years in this house the basement was dry. I am sure that this is no surprise to you, but sure gave me a good feeling and makes me regret that I didn't have this done years ago.
Third, I have been very comfortable in dealing with you and the few other Connecticut Basement Systems people with whom I have had contact. The Service & Production Department was quick to re-schedule our planned installation date from the originally set time when I called with a conflict. The people who performed the work were superlative, and you yourself have been informative, prompt, cordial and professional. You may recall that were are involved in a number of major home repair projects as I write this letter and I wish my other contractors had gone to your school on how to conduct business.
My thanks to you and to all your associates. Best wishes and keep up the high standards that obviously work hard to maintain.
Sincerely,
James M. M.
James M. of Trumbull, CT
Wednesday, September 7th
Wednesday, September 7th
We just experienced a recent deluge of rain and not a lick of water anywhere. Prior to your system, our basement would have flooded. Great Job! You can definitely use me as a reference!
Tracy S. of Trumbull, CT
Friday, March 8th
Friday, March 8th
Very knowledgeable; left me very informed. I really had a handle on the problem and what needed to be done. I chose Connecticut Basement Systems overall because of their competitive price and overall impression of the products and company.
Michael G. of Trumbull, CT
Wednesday, June 7th
Wednesday, June 7th
Bruce and the work crew did everything they said they would at the time and days they said they would. Bruce is a great communicator and he and the crew do really care about doing a quality job. Thanks for everything.--John
John V. of Trumbull, CT
Wednesday, June 7th
Wednesday, June 7th
Our experience with CT Basement Systems from the start was very comfortable. The sales rep, Mr. Gibson, made us feel at ease with our decision. In no way did he apply pressure to get the contract. His presentation was excellent, and he showed us each step of the way on his computer. As for your workers, they arrived on time and worked extremely hard. They finished the job in one day, as stated. They cleaned up everything when they were finished, and before they left, explained everything to us. We are very satisfied with the job CT Basement performed. Everyone I spoke with at the office was very professional and polite.
I thought the price we paid for this job was very fair.
Now, I'm waiting to see if this works!! Where's the rain????
Joyce M. of Trumbull, CT
Friday, March 8th
Friday, March 8th
Total testimonials : 1733