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Testimonials for Connecticut Basement Systems
I'm super impressed and very satisfied with the work done on my home. The crew was so friendly, efficient and best of all clean.
Joe/Susan G. of Middlebury, CT
Wednesday, June 7th
Wednesday, June 7th
Your company not only lived up to your reputation but surpassed it. Your people, from your office staff, salesman and the crew that installed the system were all very polite and courteous. Thank you.
Virginia O. of Middlebury, CT
Wednesday, June 7th
Wednesday, June 7th
I had a crack repaired in my basement but, I want a system and a SaniDry for my home. I will definitely have you come back when I am ready to do this work.
Arthur B. of Middlebury, CT
Wednesday, June 7th
Wednesday, June 7th
I was not disappointed at all with the work done by your company. You lived up to reputation, right down to the follow up call from your office after the work was done.
Steve L. of Middlebury, CT
Wednesday, June 7th
Wednesday, June 7th
I have not had one drop of water in the basement since I set up the system - job well done.
Gabriel H. of Middlebury, CT
Wednesday, June 7th
Wednesday, June 7th
Pleased with the work done. Please send me a reminder for the annual maintenance.
Sonnel P. of Middlebury, CT
Wednesday, June 7th
Wednesday, June 7th
We purchased a Sanidry after my son and his wife commented on how great their unit was. The crew and installation process was pleasant, and this product has not only made our basement drier, but has also allowed us to have a space for our grandchildren to play! Even people who come to work on the house comment on how nice our basement feels. Thank you for everything!
Pat M. of Middlebury, CT
Thursday, February 16th
Thursday, February 16th
Jorge was very thorough and a great worked. I'm pleased with his service!
Nicholas D. of Middlebury, CT
Thursday, July 23rd
Thursday, July 23rd
Ron was extra great! I would love to have Ron out for all my future jobs.
Frank C. of Middlebury, CT
Tuesday, September 8th
Tuesday, September 8th
That's why I called, overall we are very satisfied with the whole experience; office staff, installation crew and Joe your salesman. We're waiting for heavy rains to test our new system. Thank you!
Liz S. of Milford, CT
Wednesday, June 7th
Wednesday, June 7th
The main reason we chose you is my mother had water in her basement annually and she had your system installed and never had any problems with water again - all the issues were resolved.
Your salesman wasn't pushy, your office staff was excellent and the crew was outstanding.
Eric C. of Milford, CT
Wednesday, June 7th
Wednesday, June 7th
I wish to convey to you the satisfaction that we have experienced with your company and with your employees. We recently purchased the Thermal Dry Elite plank flooring as well as a SaniDry Sedona dehumidifier for our downstairs. The installation went as scheduled, the floor was installed except for some finishing work that could not be completed that day and the dehumidifier was installed in the intended location. It became immediately obvious that the intended location of the dehumidifier was inadequate.
The room was too small for the duct work, making servicing the unit as well as the furnace impossible. The unit needed to be relocated. After calling the office Carol Marsh responded to our problem immediately. She had Jason Wood call me and I explained the situation to him. He assured me that he would come to the house that afternoon with his men to finish the floor installation and to assess what needed to be done with the dehumidifier.
Exactly at 4 pm Jason arrived with Eric Ardito and Joe Alves, installation specialists. The three immediately assessed the situation, determined a more appropriate location for the dehumidifier and what needed to be done to complete the flooring installation. After securing my approval for the changes, Jason said the work would be completed that day. Eric and Joe worked for the next six hours to relocate the dehumidifier along with the vent kits and drain hose. They patched the sheetrock where the vent kits were previously located at the same time completing the floor transition with the existing floor tiles. They installed floor moldings and caulked various joints. They then cleaned up were they worked and made it look like they were never here.
I cannot express to you how professional Eric and Joe were. They knew what needed to be done and did the work efficiently and professionally. I am completely satisfied with the products and installation done by your people. But what I think makes your company stand out from all others is the dedication of your employees to customer service.
I would recommend your company to anyone interested in improving their home. Again I would like to make you aware of the outstanding work of your employees Carol Marsh, Jason Wood, Eric Ardito and Joe Alves.
James L. of Milford, CT
Friday, September 13th
Friday, September 13th
Thanks to George Darmand for his good work today servicing our pumps and explaining all of the nuances of the system as he installed a new pump and back up battery. Timing was great before the big storm next week and I felt more comfortable after seeing the equipment demo'd and updated. Thanks, George!
Dick F. of Milford, CT
Monday, August 3rd
Monday, August 3rd
Extremely satisfied, the cleanup was above satisfactory, you guys are the best! keep up the good work!!
Michele M. of Milford, CT
Thursday, March 14th
Thursday, March 14th
Excellent and Professional!
Martin R. of Milford, CT
Total testimonials : 1733