Testimonials for Connecticut Basement Systems

Jason was phenomenal and the visit was fantastic! Absolutely top of the line!

Mike was outstanding! He explained everything to us and was very professional!

Prince was very professional, [and] very knowledgeable! He was a Prince!

Bill's service was great. He was very nice and very polite through the whole process.

Mr. Janesky I am writing this letter to inform you how impressed I was with hiring your company to perform basement waterproofing in my home. After recently securing a home equity loan to complete major home improvements, phase 1 of my project was to waterproof my basement which is prone to water leaks. As any homeowner would do I began obtaining estimates for the waterproofing. I made an appointment with your company for an estimate at which time I met with Joe Pascarella. Joe was very professional and knowledgeable with Basement Systems product line. He also did not try to sell me the Brooklyn Bridge. He knew exactly what my needs were for my water problem. His presentation was outstanding and very impressive and I had my proposal that same day. I felt very secure dealing with Joe. I want to let you know that I met with two other waterproofing competitors who did not meet the professionalism that Joe had set. One company was a one man operation of which he was an hour late for the scheduled meeting for the estimate. I requested a written proposal which did not arrive until about a two or three weeks later after the meeting. I received another estimate from another waterproofing business but the salesman did not appear to have a working knowledge of his companies product line. During the meeting the saleman was reading from what appeared to be a sales training outline guide. After hiring your company the work was completed by Garfield and his crew. They were excellent and very hard workers finishing in one day. They were right on time actually arriving a little early. They also did not seem to mind me being a nosy homeowner as periodically I would go downstairs to see how the waterproofing system is installed. Upon completion of the job I was impressed with the clean up as my basement is cleaner now than it was before they started the job. Respectfully, Dave W.

Ron is very nice, a hard worker, and always leaves things so clean! I'd love to see him again soon!

Scott was prompt, courteous, and fixed the problem right away -- CTBS' service is what makes the difference. 

Very nice, clean work! 

Ailton Dos Santos was terrific! Professional, knowledgeable, efficient, and prompt!

Please put us on your annual maintenance program. Your company lives up to it's reputation.

Charlene did a very good presentation, the office staff was courteous and professional and the crew did a fantastic installation.

They were in and out professional and neat.

The salesman did an excellent presentation and the office staff was very friendly and helpful. Your crewman were hardworking and did a great job even with the cleanup. We are thrilled with the work and our system.

Wow, very good job done installing our system - I would highly recommend the crew who came here to do the installation.

Very satisfied and I had a really great experience when dealing with everyone in your company.