Testimonials for Connecticut Basement Systems

Jorge Rodriguez did a yearly service on the sump pump system. He was courteous and very informative. I was very pleased with the service he performed on my sump pump, battery, and dehumidifier.

They were 100% thorough and very clean, actually basement was cleaner than when they started. The install team went above and beyond what was expected. They even went behind the furnace and water heater by hand to ensure full protection.

Friendly, quick and easy.

Basement Systems met the expectations I had. I especially appreciated the professionalism from all I came in contact with. Crew Foreman was great, crew was polite and efficient.

Just thought you should know that I had a wonderful experience with your company recently. Rick Raucci was so helpful when he came to my house to explain to me what I needed. Please thank him for me.   Also, your two installers were a great pleasure. Kevon Barnett and his partner never stopped working - but the whole time you could hear them laughing and singing downstairs. It was fun to hear them and they did such a good job!! My floor looks wonderful and I am so pleased with everything. Thank you so much!!                                                                                                                                                                                   

Francisco and his crew were unbelievable!! Did the job in 6 hours. Can’t believe they were that fast. Totally professional.

“Thanks, your guys did an excellent job. The cellar looks completely different than before.” “Thanks for all your help. Great job from a great company. I’ll definitely keep up with the maintenance every year.”

I heard Basement Systems was the best. They were very nice and hard working, we had a very big crawl space to cover.

Mrs could not have been happier with the service tech Brendan. She said normally she is a complainer but he did such a great job that she had to let us know. She said he is a rarity, very pleasant, polite and thankful person. She could not express how happy Brendan is to work for CT Basement Systems and how great of a company it is. Jokingly she added that if she had a daughter Brendan's age she would have gotten his number. She liked him that much.

Dan was great! He was so polite is one of the best technicians I have had in my home! 

I just had Bill Hause, a very nice young man, I wanted to compliment on how knowledgeable polite he was and what a nice job he did! He explained everything and we have been using CTBS for over 10 years and I wanted to give you a compliment! 

Jorge went above and beyond. He taught me about the system and all-around did a great job. 

I'm extremely pleased with Dean, who found and repaired the issues within the discharge line. 

Justin cleaned seven pumps and I'm so impressed. I really appreciated his dedication to social distance. I'm very happy with the work.

I just wanted to let the company know how amazing a job Jorge did for me. He's very professional, answered all my questions, and did an all around amazing job.