Testimonials for Connecticut Basement Systems

I was very pleased with the work I had done. Kryz and his team were professional, clean, and respected my property. 

I had a great experience with Sam. He did an annual maintenance on a very active system. He was personable, efficient and thorough.

Ailton was an absolutely charming guy and on his game! He is very accommodating and thorough!

At 3:30 AM On January 25, 2019, our alarm for my brother's basement system was ringing loud. The pump system was not operating and it was getting ready to over-flow. We called Connecticut Basement Systems and asked for "emergency - after-hour - services." Bruce came and saved the day! Our pump system had to be replaced.  No one wants to go to work at 3:30 AM. Bruce came and could not have been more helpful and understanding. We were not happy about the pump system going, but Bruce was able to replace the system and he did it with a smile. A very special thank you to Bruce Toth. 

Scott was prompt, efficient, clean, and courteous. All around, I had a great experience with the company. 

George was prompt, efficient, clean and courteous. It was an all around good experience. 

I was very pleased with Dan's care and attention to the job. The lawn looks wonderful, I loved the entire experience!

They were very polite, neat and organized. Professional presentation, answered all my questions and ones I didn't even think of.

He was very knowledgeable about the products and very helpful. I am very satisfied with the job done too.

Let me start off by saying your company and dedicated employees have changed our lives! Joe & I recently entered and won your basement waterproofing contest for "the wettest basement in CT"! During this process, whe had the pleasure of  meeting so many wonderful people. Jason Wood, your quality assurance manager, was in charge of selecting a winner for the contest. From the moment he met with my fiance to very our basement, right down to the day of installation, he was there to answer any questions without hesitation. He was extremely professional, personable, and knowledgeable. We enjoyed working with him and really appreciated his dedication throughout the process. He is an asset to your company. He also spoke very highly of you and that attested to the quality of your company. On the day of the installation we were thrilled that our basement was no longer going to leak, cause stress, or be an eye-sore anymore! The day of installation couldn't come soon enough for us. We were ecstatic when we saw the Basement Systems truck coming down the road to our house. It was like a huge weight was going to be lifted off of our shoulders in a matter of 6 hours. When the crew arrived everyone was polite, motivated and helpful. We had the pleasure of first meeting Marcio, a hard-working and devoted employee. He was informative and always respectful. He too answered our many questions without hesitation (even while he was working diligently). He took the time to explain everything and he made sure that we always knew what was happening. He was a caring individual who made our experience an easy one. He is a talented person with a passion for his job, and it showed. We were so delighted with his work that no matter how sweaty he was from working all day, we just had to give him a thank-you hug! He is the person who was responsible for the crew and he worked just as hard. We won't ever forget what he has done for us. Martin and Abel accompanied Marcio on the job. These men are extremely hard workers and were an integral part of the installation success. They worked tirelessly in very high temperatures and were always professional and respectful. They are the people who make this all possible. They put all they had into the installation and we were amazed at their skill. they lifted barrels of concrete, gravel and debris up through our hatchway all day, without stairs. for lack of a better term, they were simply incredible! I could continue to rave about everyone, but I think you understand where I am going. We are forever grateful to the crew and everyone else we worked with (Jason, Marcio, Martin, Abel, Brian-video production, and Amy-Marketing) and to you who made our dream of a dry basement a reality! Connecticut Basement Systems has given us the opportunity to once again make our home complete. We are tremendously thankful to you and all of the people we had the pleasure of meeting. Words cannot describe the joy your company has put back into our lives. It is a life-changing gift! There aren't enough words to express all of our gratitude and appreciation, but we hope this is a good example of it. We will recommend your company with the highest regard. With deepest appreciation, Kristy & Joe  

I was very impressed with the work Phil completed! 

I would recommend your company to anyone interested. Your company did work for us in 1998 too.

Jorge Rodriguez did a yearly service on the sump pump system. He was courteous and very informative. I was very pleased with the service he performed on my sump pump, battery, and dehumidifier.

They were 100% thorough and very clean, actually basement was cleaner than when they started. The install team went above and beyond what was expected. They even went behind the furnace and water heater by hand to ensure full protection.

Friendly, quick and easy.