Testimonials for Connecticut Basement Systems

Bruce Toth went above and beyond in servicing our CT Basement System sump pump and cleaning another older, existing sump pump. Bruce was extremely knowledgeable about the work he had to do for us and what needed to be done to bring our current system, including old equipment up to par. He left everything just as he found it--better, in fact, since our old sump pump is now working!

I will always request Dan, he does good work and polite. I trust him in my home. 

I loved Lawrence, he is a super guy and you should be greatful to have him on your team!

We love Sam, he does great work. 

I'm so happy with the tech, Dave, that came to my home. I felt like he represented the company well. 

Dennis did a fabulous job. I am over the moon with my service!

Rob took the time to explain how the system works and made recommendations in a suggestive manner. I would love to have him every year for my annual service. 

We were very impressed with Jamin's Level of skill and care!

Johnny was great and a pleasure to have in my home! 

I am extremely satisfied. The gentlemen that did the service were professional and efficient. The installation crew was easy to work with and talk to, and did the job properly. The office staff were very patient with an awkward situation with my neighbor. The cleanup was excellent, I hardly knew they were there.

I just had his install done yesterday and am absolutely blown away by the great job that Chris and his team did.  I loved how neat and professional they are; how they worked hard till 7PM to get it done in one day; and how well they clean up.   And how great my system looks! Please tell Krzys that he’s my hero. Keep up the astounding work!  You guys are the best!

We did an excellent job and she was very satisfied with our professionalism.

OK - I'm satisfied with the job, installation crew and office staff.

We had Basement Systems work on a water problem in our bedroom almost eight years ago. We got tired of water in the basement so we gave them a shot. They put in a sump pump and system. Then recently, we had a patio at the back of the house that was not level and they came out, looked at it, and took care of it. The installers were excellent, very informative, polite, and professional and made sure everything was cleaned up. They came when they said they were going to come and the work took about as long as they said it would take. There were no surprises so we're very pleased. At the end of the month, they're coming out again for a service. I also referred them to a guy I work with and he called them to come out to his house next week because of a water problem.

Wish I had an employee like Alberto who went above and beyond what was expected of him.