Testimonials for TC Hafford Basement Systems

The basement smelled less musty within 24 hours of installation. Couldn't believe with all the rain--dry basement!

My basement has been very wet all over for years.  I was sure I was getting the best with TC Hafford.  My basement is dry and even smells cleaner.  Thank you

Hiring TC Hafford Basement Systems introduced me to their excellent office staff and sales person. I was extremely pleased with the Mike in particular, he was very knowledgeable. Rick took the time to explain what would be done and answered all of my questions. Overall, I was very satisfied!

When we contacted TC Hafford Basement Systems to have our basement waterproofed their office staff did an excellent job setting us up with a free estimate. The sales representative did a great job explaining what the problem in our basement was exactly and what we needed done to remedy the situation. The installation crew were also excellent when they arrived to do the job. We were left very satisfied with the work done by the TC Hafford crew. 

When I called TC Hafford Basement Systems to get work done on my basement, the office staff did a fine job setting me up with my free estimate and were very helpful. The sales representative who did the free estimate was pleasant and was very thorough. The installation crew who arrived to get the work done was great, especially Rick. I was very satisfied with the job TC Hafford did for me! I chose TC Hafford for the quality of their work and their reputation; perfection! I would like to say that Ricky Strayer is wonderful young man. He was super; he knew his job and took pride in his work. I would definitely request him again for any work that we might need.

The office staff at TC Hafford Basement Systems did a good job working with my schedule when I called to set up a free estimate. The salesperson had a very good presentation and was thorough. The installation crew that arrived right on time was very helpful with moving some heavy things out of the way. I chose TC Hafford for their reputation and because they could get the work done in a single day. I’m very satisfied!

I have lived with water in my basement for years. After the house was built we had problems with water and the builder came back and put some drains in, still water. Years later we hired a company that guarunteed they could solve the problem and guaruntee it for life. Still we had problems and when we called the company they were out of business. So you can see why we were skeptical to hire another company. I was sick and tired of going to the basement three or four times a day to pump the water out. I had seen the TC Hafford trucks around and seen the ads on TV I decided to call you and at least get the free estimate. After Peter spent time going over what your system could do, and how it was installed, I decided to have it done, but was skeptical. But not any more! Not one drop of water since the job was completed. Mike and his helper did a great job with the installaltion. Mike told me he was going to be doing and how everything would work. Great clean up! I enjoyed having them in my home!

We are very pleased that you stood behind your product and your work! It is great to see a company with demonstrable integrity. Thank you!

"Out of all the different trades that have worked here, your workers and the overall experience was one of the best."

We have dealt with (and are currently dealing with) many work people in our home. Your staff and crew are right up at the top for job well done, respect toward us as we asked questions, and for their courteous interactions. Thank you also for not having any "surprises". You were very up front with everything from costs to procedures. 

The crew was wonderful and explained everything. They were friendly and very knowledgable. 

Experience could not have been better. It was a complex situation, and several crews and dates had to be scheduled, but communication was great throughout.

Overall the top two reasons we hired TC Hafford because a previous customer that we know was very satisfied, and you had an A+ rating on the Better Business Bureau. I always check the BBB before we hire someone.

Mike and the other young man explained everything they were doing and why it had to be done that way. They worked very quickly and cleaned up everything upon finishing. They were thorough with their final instructions of the pump system and more. 

Very impressed with phone service reps.  Mike was knowledgeable and explained what needed to be done very well.  Mike Pinard was professional and gave me confidence in TC Hafford.