Testimonials for Basement Systems USA

To Pete Westera President of Basement Systems USA,           I am writing to express my appreciation for the excellent service provided by Mr. Reuben Van Leuven, in fixing our basement problem. Mr. Van Luven has demonstrated outstanding knowlege and skill in carrying out his work assignment. He took time out of his busy schedule to answer my questions in a frendly and professional manner.       Please also excend my thanks for Mr. Jan Huizer in identifying the basement problem and recommending a solution.     Please accept my thanks in advance for personally commending Mr. Leuvan. Sincerely, Mahfuz

I would like to express my appreciation for the excellent service provided in fixing our basement problem. They demonstrated outstanding knowledge and skill in carrying out the work.

From day One (appraisal). I felt that this was the company. I had a few estimates, but they were not as professional as this Company (Basement Systems). The contract was all in a diagram and broken down. Not a hand written piece of carbon paper. The workers arrived for a two day job. These guys were professional animals. NON STOP working. Even at lunch time they took individual short breaks. Always two Working! Mostly all 3 working. I am extremely impressed and satisfied with this somewhat complicated installation. Concrete chiseled/jack hammered out for both sump pumps (non existed). Everything cleaned up and disposed! (SIDE NOTE) If having this work done, when they tell you it will be "Dusty", believe me they are correct! I hung plastic to block off other half of basement, that did help allot! They arrived on time, stayed late and never really took a "break". Work Animals! The Foreman of the job, stopped what he was doing to answer any and all questions I had and explained in detail what he was doing and why! Good People! Great Company!  

Basement is perfect! Such a mental relief knowing it was done right.....great group of guys that did it! Thanks again!

Thanks to Basement Systems USA, our basement is now equipped to handle all water and ready to party!

"Thanks to you [Tim Schlegal] and Basement Systems USA, our basement is now equipped to handle ALL water and ready to party!!"

Basement Systems' service tech Dakota just came out and serviced my triple safe. Cleaned it out and checked the battery. Nice guy. Again, outstanding customer service

I was happy with the crew and the installation of the waterproofing system. They had good communication throughout the project time and kept me updated. Also, the trench drain works really well with heavy rain that we have had. 

I just wanted to commend Basement Systems USA for a wonderful start! Your guys are here now at my home in Bel Air and they arrived on-time and have been nothing but courteous and professional. They're as clean and quiet as they can possibly be with the drilling and demo and they even helped my boyfriend move a stinky couch from the basement before they got started. I can't wait to be able to use my basement as part of my home for once rather than just avoid it or use it just for storage. Thank you and thanks to Pete (owner) and Tim Schlegel (inspector) for a wonderful start to this major work being done to my home. Sincerely, Stacey M.

We recently purchased an older home that had a very old Sump pump that sounded horrible. Pete and his team at Basement Systems provided us with a new SuperSump and an UltraSump Battery Backup. We are more than thrilled with the service that was provided. We definitely recommend them!

We had several leaks in our basement over the years and decided to have it checked out. Jeff from Basement Systems came out and took a look and there was in fact several problems that needed to be addressed. After checking around for the best price we decided to go with Basement Systems and we were not disappointed, it has been almost 4 years and we have not had any water problems. This company was very knowledgable and knew exactly what needed to be done to keep our basement dry.

Basement Systems installed a SaniDry system in our basement and the results have been incredible. The air quality in our finished basement had been damp, dank and musty smelling until the installation of this system. The SaniDry dehumidifier is powerful, quiet and completely automatic and the basement air quality has never been so good. I can say with complete confidence that this an an investment a homeowner will never regret.

Gary, Edgar, and Jeremiah were excellent!  All 3 of them were a pleasure to have working on our project.  Gary is very knowledgeable and detailed in his work, which is greatly appreciated.   Thank you for having this team work on our basement.  They are hard working and do great work. We are also very pleased that Gary took the time on Tuesday to discuss the extras to this project.  The LawnScape was a great addition.

We used BasementSystemsUSA 4 years ago for a crawlspace and again last year for our entire basement. They were more expensive but did more and used a better system, but out of 4 quotes that we got 4 years ago they were the only ones still in business. We had water and smell in our basement which is why we had them last year, they did a fantastic job and our basement is now great!. I would also be careful of a company that gives a price that is not "exspensive" likely cutting corners and you will not be happy with the result.

Great customer service with quick response to appointment time.  Was extremally satisfied how well Tim helped me! Not only was he knowledgeable but very professional and explained every step that would take place to fix every problem I have. Left me with the feeling that once completed I would be very satisfied with the outcome.