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Testimonials for Ayers Basement Systems
I wanted to send you a quick note regarding the basement system repair that was done in our home last week by your Service Technician, Marty Strobel. I must tell you that in all of the years of being a homeowner and having work done in our home, I have never encountered such a conscientious individual. The work that he did was outstanding and he left the area completely cleaned up!
All too often it seems that people are quick to criticize work done, but not take the time to provide positive feedback to the Company for exemplary work performed. You have an outstanding employee in Marty and it was a pleasure meeting him.
Shay G. of Holt, MI
Monday, June 9th
Monday, June 9th
The crew, Logan, Nelson and Alex and project manager Ty arrived at 9:00am. I was told they would arrive between 9-10am. Ty asked to see the area and reviewed rooms where vents were to be placed. Ty and the crew then covered the steps and floor in the basement with plastic.
I appreciated Ty asking me if I had a preference on lower or higher placement of the vent at the bottom of the stairs. The crew was very efficient they cleaned up and swept after installation.
Ty and the crew were very polite and professional. Ty reviewed how the dehumidifier works and took the time to answer other non related questions I had. Very good experience.
Susan K. of Holt, MI
Monday, February 8th
Monday, February 8th
Terry Ortez and his team, Bruce D and Kyle D, did an amazing job on our basement. They went above and behind expectation, adding some grading to some low spots in the yard and repairing some foundation problems that were unexpected at no additional charge. Very appreciative of this team and their efficiency. They did an entire front wrap of the house in a few hours. We're very impressed and would not hesitate to contact Ayers for any future basement issues. Thanks; Terry, Bruce, and Kyle!
Joseph S. of Holt, MI
Tuesday, April 19th
Tuesday, April 19th
The installation crew at Ayers Basement Systems was hard working and knew what they were doing. Covered areas with plastic-cleaned and washed floors down; very professional. Price was very competitive- didn't try to push more product that we didn't need- very thorough on every detail prior to agreement.
Tim of Charlotte, MI
Tuesday, June 6th
Tuesday, June 6th
Thank you so much for personally coming to help with our wet basement. We know how busy you must be and for you to have taken so much time to help us - it's no wonder Ayers Basement Systems is such a success!! We are grateful for your help and even more so for your friendship.
John &. of Charlotte, MI
We were very satisfied with our job. The crew was courteous, knowledgable, efficient and hard working. Cleanup was beyond expectations. Salesman was in touch with our needs and we were impressed with his knowledge and background to advise us on addressing our problems.Our decision to use Ayers was an excellent choice. If I become aware of anyone in need of basement repairs, I will refer them to Ayers. We are overwhelmingly pleased with the results.
Sheryl of Okemos, MI
Tuesday, June 6th
Tuesday, June 6th
The crew foreman, Josh Case, was outstanding. Floor drains were installed in my garage and driveway, and I could not more pleased with the work of Josh and his crew! As no drains existed when I purchased the home, it looks like they were always there! Excellent work!
Jeff B. of Okemos, MI
Saturday, July 11th
Saturday, July 11th
In addition to the ratings and reviews I read online, Mr. Schoenleber's evident knowledge of the business, his gentlemanly and patient presentation, and his restraint from pushing a product on me when cost was weighed against other home projects in the making gave me confidence in the professionalism and honesty of your company.
Deborah B. of Diamondale, MI
Wednesday, March 5th
Wednesday, March 5th
Dear Mr. Ayers,
Finally, I have my crawl space flooding problem solved, thank you Ayers basement Systems. Well, that is if during the next healthy rain the crawl space doesn't flood.
Tom Bronson visited me after I contacted your company and I do want to tell you, Tom did an outstanding job of inspecting my crawl space and recommending a solution. He communicated prior to his visit (one of my top priorities in selecting a company) and after the job was completed. He was competent, knowledgeable, and did a great job of explaining what was to be done and how and of course the cost. I was completely satisfied in his presentation.
The job was scheduled for around the 19th of January, however, it was moved up to the 29th of December. I was contacted by your Service Department, communication, I love it!
Nathaniel Monear, foreman and his team arrived after Nate had called, great! They took the better part of two days to accomplish the task of water proofing my crawl space. A great job, no doubt about it.
Nate is extremely competent, efficient, and courteous and wasted no time in completing a daunting task. You have a top-rated professional in Nate. He knows his job and performs it with perfection. I am totally satisfied with the work the team did.
He made sure that I was satisfied with the cleanup process prior to their leaving and I was.
No question about it, a job extremely well done.
Tom Bronson made a follow-up call to check on my satisfaction with the job.
Thank you,
Sincerely
Bob B.
Bob B. of Harrison, MI
Thursday, January 22nd
Thursday, January 22nd
The installation crew was very skilled, knowledgeable, and efficient. Main reason for choosing Ayers Basements Systems was the best product and lowest price. It is great to be dry!
Kimberly of Portage, MI
Nate Monear and Matt Houghtaling did a great job waterproofing our basement. They left no mess the job looks wonderful, and even with some house construction problems they discovered, they got the job done neatly and very professionally. I would Recommend Ayers to anyone who has basement water issues!
Hans D. of Portage, MI
Tuesday, April 19th
Tuesday, April 19th
I want to thank all the men who did a wonderful job at our home. I will continue to recommend your company for this kind of work.
Thomas K. of Portage, MI
Monday, February 15th
Monday, February 15th
The guys working on this project were great. It is such hard work. We appreciate it. They deserve a bonus for working so hard.
Karen and Joel K. of Portage, MI
Tuesday, August 10th
Tuesday, August 10th
Everybody was great, polite, and respectful. They all let us know what was happening and why
Mark and Nancy R. of Portage, MI
Monday, November 15th
Monday, November 15th
Normally during snow melt we would have water in our basement. However, this most recent melt isn't a concern for us anymore. Our representative was very good; knowledgeable about product; able to tell what we needed. The crew was on time and even called the first day before arrival. We were amazed at how quickly the job was completed! Liked having a written estimate.
Walter of Potterville, MI
Total testimonials : 208