Testimonials for Ayers Basement Systems

Installation crew was competent, experienced, efficient, and courteous. Project Manager, Ed was friendly, knowledgeable, truthful, honest, and not pushy. Main reason for choosing Ayers Basement Systems was they offered well designed, simple solution to our problem and at a reasonable fair cost.

Virgil, Thank you for assigning Jon and Marty to put in the Sump Pump in my basement. Both of them represent exactly the employees you want to represent Ayers. They were very professional, extremely pleasant and courteous, and very hard workers. 1.They taped off the section as I had asked you to arrange and when I thanked them, they just told me that was what they do as part of the job. 2. When they looked at the plans that Todd had recommended, they decided the drainage system would not work as planned.  They walked around the house and developed options that the discussed with me, even though it meant extra work for them.  They then had to obtain the extra parts (piping).  Also, it meant the job would take much more time.  The facts are, I would have been willing to pay extra and told Jon that, but Jon immediately said no, the job would cost what Todd ha estimated.  (I expect I should thank you for that-that is probably company policy, but Jon did it pleasantly and with style.) 3. As I may have mentioned to you (or maybe I hadn't), my husband has mild dementia.  He was not home when Jon and Marty arrived, but came home while they were working and was in the basement watching his TV during their work.  They interacted with him in a very sensitive way, even though I had not told them about his dementia. 4. They cleaned up the area.  I did not have to take a dust cloth or shop vac to clean up. 5. Jon check the sump pump that Ayers put in last year to make sure it was still working.  Again, that was an "extra." These are two guys you want working for you. Again, thank you, for assigning them to this job. Alyce

Ayers did a great job! The crew was very professional, courteous, and cleaned up behind themselves :)

You have a big thumbs up from me. So impressed with the work your company did with my basement.

I am very satisfied with my job; the crew was top notch. They worked fast and really knew what they were doing. We chose Ayers Basement Systems due to a good reputation for quality work.

The crew was very professional and the installation was fast. They did a nice job with clean-up and did an overall ooutstanding job. 

We were refered to Ayers Basement Systems by Lennys Carpet . We had heard the name from friends and relatives but never needed to use them until now. The Project Manager was great, the work performed was very satisfactory and the crew was hard workig, thoughtful and communicatred well.

Terry was very good and efficient. The guys did their jobs and were great. It was a lot of work, again, Terry was wonderful in organizing with Wyatt's help. My crawl space had un wanted moisture, there was an unhealthy smell in the air that needed to go. Thank you Terry, Wyatt, and Ayers staff. 

Now that both projects are completed, I wanted to take the time to thank your company for following through and finishing these major projects. There were a few blips, as expected, but nothing major. Most of the blips resulted from a disconnect between what was ordered and what the installers brought down to Dowagiac. I want to especially thank foreman Tyler on the egress window job. He and his team worked their butts off, and the expertise Tyler brought to the egress job was impressive. You should be grateful to have such a solid employee. Devin and all the guys who were involved were polite and respectful. They represented Ayers well. I will consider Ayers for any other projects in the future. In the meantime, good luck to all.

My husband, Phil, and I have already had the basement service performed. The supervisor was Terry Ortiz, he was phenomenal at his job. Terry was courteous to his work crew and us and receptive to Phil and my needs. Terry worked so hard and completed our job on time. I can't say enough good things about Terry and his crew, as well as the wonderful job they did.

Installation crew was hard-working, good-natured, very willing to cooperate in completing the job. Vic is a terrific person-He answered all of our questions. The main reason for choosing Ayers Basement System is after talking to several other "Basement Specialist," it was clear that our friend's recommendation was correct. Your representative, Todd, helped in all stages of planning and even stopped by during Day one of Construction. We were very pleased with the extra care and professionalism Vic and his crew demonstrated.

Ayers did everything right from start to finish! The salesman, Glen, was very helpful and knowledgeable of the project and kept me at ease the whole time. The installation crew conducted themselves in a very professional manner and cleaned up the front of the house very nicely. I decided to give Ayers a call when I saw the logo on one of the work trucks one day. 

I chose Ayers Basement Systems because of the moisture problems in my Crawlspace. Mike T. educated me on the CleanSpace Crawl Space Vapor Barrier System. He was very personable and knowledgeable as well as the crew that came and did the physical work. 

Eau Claire Public Schools chose Ayers Basement Systems because they were the lowest bid and have an excellent reputation. Mike T. sold us wall anchors to help support the foundation and interior WaterGuard to discharge our water leaking in back out to where it belongs. The sales process and the crew were excellent men and hard workers. We are very satisfied!

Installation crew was very punctual and professional. Satisfied with crew cleanup. Project Manager was very truthful, explained what would occur and it did. The main reason I picked Ayers Basement Systems is because they proposed a quick, logical solution to my problem.