Testimonials for Quality 1st Basement Systems

Inspector was a wonderful man; very knowledgeable and respectful.

We are located in Englishtown, New Jersey.  Your employees worked in our home last Friday & left at 7:25 pm.  This is the third time they have come into our home to work.  Every time they workd in our home, they were courteous, polite, well mannered, clean, & above all very professional & did a great, great job from start to finish.  They truly are remarkable & I would highly recommend your company & your employees to anyone that I knew that was in need.  As a matter of fact, our electrician was here that day also working & he received a call; asking if he knew of a good comapny because the person calling had water in his basement.  He said, funny that you called me just now, because I'm at a house that is having work done as we speak.  We told him to call Quality 1st Basement Systems & we gave him Ken Peare's telephone number.  We can't say enough about your company.  From your sales representative, Ken Peare, to your work crew, they come in, get the job done & left a smile on our faces. Thank you so much.

After Hurricane Irene, I finally decided to do something about my flooding basement.  Your office staff was incredibly helpful, especially Juan and James and during my free estimate your salesperson was extremely professional.  The installation team that visited my home were capable, helpful and clean and made sure to leave my basement cleaner than when they came!

Quality First did a fantastic job on our foundation repair. Jack Huber was able to explain the entire process and was available when we had questions. The crew showed up on time and did all the work plus cleaning up. Although the work ended up being done outside versus inside as originally planned it was done correctly. We then passed township inspections. Highly recommend it, other companies' suggestions were not as thorough and did not address the complexity of the repair.  

After relaying my concerns and reservations to our Salesperson Keith MacFarlane I am happy to say that all of my concerns were addressed and resolved to my satisfaction. I was and am quite happy with the quickness to satisfy me and to work with me in resolving my concerns, and in this I am very grateful. Keith has made the entire sales and purchase procedure a decent and easy process for us now.

Thank you for all your effort and kind consideration for setting not one, not two but three appointments so I could finally have the ability to have a very professional Consultation and thoughtful and quick written quote.    It was a pleasure to meet and work with you this early evening and I am very glad you kindly took my project seriously and worked so hard to get my site appointment so thoughtfully booked. Home selling and buying is very stressful and your Professional System Design Specialist expertise went a long way to ensure I may potentially have a situation fixed. You made my moving life and Real Estate needs better and I am for ever grateful. Thank you for being such an excellent Ambassador of definitely all things basementy. 

The office staff was friendly, professional, and excellent. Salesman presentation was fantastic and knowledgeable. I went with this company because I am a prior customer. I was very satisfied with the excellent and professional job done for the 2nd time. Job was done quicker than expected. All around great experience.

Your installation crew and office staff is very professional and courteous. The salesman was fantastic and knowledgeable. 2nd time having work done in the house by your company and it was done quicker than expectedd with the quality of the work.

The service technician, Michael, did a quality job in identifying the issue with my SaniDry dehumidifier; then returned a couple of weeks later to hook up a new unit. Michael was on time, polite, and got the job done effectively and efficiently. I will continue to use Quality 1st Basements to service my dehumidifier and will recommend this business to others.

Ryan did a great job cleaning our sump pump and dehumidifier. He recommended a new pump and showed me the problems but did not pressure me to replace it. We did end up having him replace it.

Ryan did a great job cleaning our sump pump and dehumidifier. He recommended a new pump and showed me the problems but did not pressure me to replace it. We did end up having him replace it.

We are very satisfied with the job you did, you have an extremely clean installation crew and a wonderful office staff.  You took a very stressful situation and brought me closure

I chose Quality 1st because the salesman was trustworthy, the computer provided a great demonstration, and all my emails and phone calls were returned promptly. The salesman explained the system and the products very well.

I am very satisfied with all of the job options that were offered to me. When i first made the appointment the scheduler was very pleasant, as well as the rest of the office staff. When Dan McNally came to my house he was very honest and straightforward in the information that he gave me. On the day of the installation, the guys were very good. They showed up on time, listened to my concerns, and fixed the issue. I was also happy that there was very little cleanup. Overall I am very pleased with the job done. Rather than destroying the old concrete walkways, Quality 1st Basement Systems came in and jacked them back into position. They were very high tech and fast. I will recommend Quality 1st to my friends, and if any problems arise in the future, they are the first people I will call.

Very satisfied! Andy was excellent, highly qualified, receptive and knowledgeable. Arturo, Omar and the rest of the crew were friendly and hard working. They were very receptive to my concerns. I hired Quality 1st because of reliability, throughout appointment telephone calls at every stage of process starting with Andy. They followed up and followed through.