Testimonials for Quality 1st Basement Systems

I am very pleased by the work Quality 1st did in my basement. Their representative Nick Bris came to my home and spent over 2 hours explaining what had to be done to fix the water problem. Juan the office manager told me the workers would be at my home by 9:30am and they came at 8:30am! They were clean and efficient. I had barely any dust in my basement considering they had to jackhammer 2/3 of my basement to install the channel work. They were done by 2pm and cleaned up immaculately. I cannot say enough to thank Nick and to thank Quality First for a first-rate job. I would recommend them to anyone without any reservation.

My inspector arrived right on schedule and fully evaluated my crawlspace. Once we went to contract, a service date was set at my convenience. The installation crew arrived right on time. They evaluated my foundation and crawl space. They cleaned out the crawl space, installed jacks to support the main beam, installed a vapor barrier, drainage, and insulation. They were extremely professional and did a great job of each of the services I purchased. They made a follow up call after the service to ensure that all had gone well. Although I thought they were a bit expensive, the extra cost was worth it in quality, professionalism and reliability. I would highly recommend Quality 1st.

After losing power during the recent tropical storm, I noticed my battery backup sump system wasn’t working. I called Quality 1st and Marisa promptly returned my call. Within 3 hours, Randy showed up, diagnosed the problem, and had it repaired within an hour.  Excellent service again! The utility companies should take a lesson in customer service and prompt response and repair. Still, no peer or phone, but the sump is up and running. Thanks, Randy!

I needed work done in my basement and my father suggested I call Quality 1st Basement Systems. My salesman Collin Peare was the reason I chose them. He was professional and prepared. The installation team was great over all three days, and the office staff was helpful over the phone. 

You are a 1st Quality Operation 

Juan did a great job, this is the 3rd time I used your company and I will use you a 4th time if I move again.  The design, the systems, the pre-sales discussion, the price, and how the job was done were all above and beyond what I expected.

Dan McNally was very informative, thorough, and professional with his laptop presentation. He was friendly and most of all, very patient when it came to answering our questions. Dealing with the installation crew was no different, the work was finished on time and the clean up was perfect.

I chose Quality 1st because the booklet contained a lot of helpful information and pictures. I was very pleased with the products installed in my basement.

It has been 1 month since the installation and I have noticed the musty odor and dampness has been removed from the basement.

Professional and neat! I'm also very impressed with your product.

Thank you for the excellent job in waterproofing my basement! I had a water problem in my basement for quite some time before contacting Quality 1st Basement Systems. I met with other companies but noticed a true difference with Quality 1st. The first thing that I noticed was information, the website had some really great content to help me understand a bit more about the company and what my potential solutions can be. Calling to make my appointment was fast and easy! Meeting with my inspector Nick was a true pleasure, he added a personal touch and did an entire assessment of my basement. He fully explained the recommended methods, materials, and the process. Juan Garcia and his crew did a great job overall! They showed up on time with a truck full of the right supplies and tools. They completed the entire job in 3 days with no mess and no fuss. I have 100% confidence that their work will solve my water problems in the basement. I will gladly recommend Quality 1st to anyone who needs waterproofing solutions.

We only had one rain fall since installation. I hope when the weather is BAD the basement and garage are dry.  So far, so good. Thanks again.  I will contact you if any changes.

I had Quality Basement out at my home for repairs in our crawlspace. Juan Garcia and his crew were excellent! Their work was fantastic, Juan is very knowledgeable, he explained everything to me. we had our crawlspace done about 6 years ago by Quality. unfortunately we were hit by Storm SANDY! Quality came out, changed all effected plastic and sump pump. fixed my trench drains, and Juan noticed something that my general contractor did not see. My House needs 6 Smart Jacks installed which Juan will come out to do this week. Great team of young men. respectful and well mannered. They worked non stop from 8 AM to 6 PM until job was finished .they did not take a lunch break. unbelievable workers, hard to find these days. I have gone through many contractors .These guys were excellent! I would call Juan and his crew out to my home for any other issues I may have in the future.

I used Quality 1st 7 years ago for my crawlspace which was fully protected during the Superstorm Sandy this year. During an annual maintenance i decided to have the Cleanspace encapsulation system installed for better protection in my crawlspace. The installation crew led by Juan Garcia did an excellent job they were clean and worked efficiently. My experience with my inspector was just as good as it was the first time. I would gladly recommend Quality 1st to anyone in need of waterproofing their basement or crawlspace.

It was a very nice and smooth transaction. The inspector was a gentleman and made sure I comprehended everything that was being recommended. The servicemen were also respectful and kind. I will be back for two more projects to fortify my crawl space and foundations. Thumbs up all around!!!! The price was fair and comparable.