Testimonials for Adirondack Basement Systems

"Excellent presentation. The Lawrence Janesky book DRY BASEMENT SCIENCE was also excellent.  Sean and his employees did an excellent job installing this system.  We choose Adirondack Basement after looking at other comments and especially the Ron Hazelton video. This video shows in detail what will actually happen during installation."    

"Ron Patterson came in to perform our annual dehumidifier service. He was outstanding; arriving as scheduled, he was friendly, knowledgeable and efficient.  On April 23, 2014, I had William Seabridge of Adirondack Basement assess my basement. They recommended the installation of a Sani Dry air system to eliminate dampness. The installation was handled in a timely and professional manner. At that time, I determined that they were an outstanding company that provided great service. I was sorry that I did not have install the Sani Dry system earlier. They did not try to sell me products or services that I did not need. I highly recommend them!"

Mike Coonradt came today to do our annual check up on our pump systems. He's been here before so I smile when I know he's coming back. He remembers things and asks the right questions. He's careful with the hose they use to fill the pump basin. He's extremely personable and reminds us to call if there are any issues. Adirondack Basement Systems gives us the most peaceful of minds considering the amount of water that could make it's way up from the water table. When you think about the kind of water damage that can happen it's best to get the correct system and company that backs up that system. Every penny was well spent! Thanks Adirondack Basement Systems.

"David Eatz was very knowledgeable and kind and I was happy with the solutions he offered and everything following, to take care of me. Once Tim and crew showed up, they were fantastic. I was super impressed as I have a hard time trusting people in my home, and never once felt uneasy with David, Tim, or crew and my basement was cleaner than ever once they left. Everybody went above and beyond, even Alicia, who helped me with scheduling."

Call Center...they answered all my concerns.  Sales Representative...they were great didn't over sell recommended only what I needed and explained everything clearly.  Installation Crew...WOW what a great crew they worked like a well-oiled machine,,they explained what they were doing how it worked answer all my concerns ,, best of all they left my basement cleaner then it was great job.  

"We were so impressed with Matthew and Colby! They were courteous, professional, and all around awesome. We would give them 10+ stars and would definitely return as a customer because of this experience."    Thumbs Up!

Tom R.'is a customer from Lake Pleasant, NY. His family has two beautiful 95 year-old cabins in the Adirondack Mountains. Due to the age of the structures, they were beginning to settle because the piers that supported the floor were badly damaged. Tom R. hired Adirondack Basement Systems to fix the problem using SmartJacks to support the structure. In this video Tom talks about the experience with the company. "This is a company that is very easy to work with and I will recommend them to everyone", says Tom.

  Mr. and Mrs. Hoyt fromBallston Lake, NY were looking for a company to fix a bowing wall problem in their basement. They called several companies in the area and never heard back from any of them. They then, saw one of our ads and decided to give us a call. This video talks about their experience with Adirondack Basement Systems, from the first phone call all through the installation and completion of the project "They are very professional, very polite, they were very respectful to me, my wife and the property. I did not have an issue with anything.", says Mr. Hoyt.

Ten years ago, Tom M. hired Adirondack Basement Systems to fix his Medusa, NY home's basement which had serious water seepage and mold problems. Ever since Adirondack installed the waterproofing system, the basement has been bone dry! Tom is so happy with the results, he recommends Adirondack Basement Systems to his friends and neighbors every change he gets! "I tell all my friends that own homes that if they have any issues to check out Adirondack Basement Systems because they did such a good job for me and I am really happy with what they did!", says Tom.

"Austin and crew were professional and courteous.  They explained everything.  Everything was cleaned up nice."

"Saw your ad and decided to give it a try, my wife and I are very happy with Austin and the way the job turned out"

"I appreciate how fair Dave LaCroix was during the free estimate. He did not push or upsell things I did not need. I was very impressed, nice job!"

Mike did a great job! and I am very satisfied. I'm satisfied with the clean-up and the knowledge that everyone had and could answer all the questions. I chose Adirondack Basement Systems because of the Price, Service and Knowledge of all of your people. You have a great team. It was a pleasure to do business with your company. Thank you

- How satisfied are you with the installation we completed for you?      Extremely satisfied - Was clean-up satisfactory?      Not dusty at all - What did you think of our installation crew?      One man crew- extremely efficient, neat, and unobtrusive. A pleasure- explained 'process' and what to expect . Very knowledgeable! - What are your thoughts on your Design Specialist and the presentation?      Explained system well and no pressure presentation- just stated reasons why this system was the one that would work for me - Was out office team efficient and knowledgeable?      Very helpful in scheduling the appt at a convenient time for me before I left for vacation - Any additional comments?      You have my recommendation!

"Sean was great...very knowledgeable & professional...easy to talk to...explaining why changes were necessary...not being pushy to have us purchase products we didn't want.  We were amazed at how well the crew cleaned up"