Testimonials for Adirondack Basement Systems

"Anytime we call everyone is pleasant and all calls are returned. Setting up an appointment time that fit our schedule was easy to do.  Ron Patterson was on time, knowledgeable, personable and answered all our questions.  My sister had your services installed a few years ago and was so impressed with your business that we also had a system installed. My girlfriend was having issues with her sump pump and water so I suggested she give you a call. She is now one of your customers. I tell anyone who will listen about your business."

"Tim and crew were very courteous and did a fantastic job! Tim was an excellent and knowledgeable crew leader. I want Austin and Kevin to know how happy I am with the team"

"Sean was very prompt.  Did his job well, explained what was needed to maintain the SaniDry unit.  Very pleased with his performance. The crew did an excellent job of clean up.  Although they were not very messy to begin with. Our sales man Tim VanKempen was very thorough and not pushy."

I was very satisfied with my job.  The crew was very polite and professional.  I chose the company because of the quality of the products and the materials used for the pumps. I had my basement done in November of 2009.  We are now in April 2010 and it is working as advertised.  I lost power for 12+ hours and the battery backup pump performed excellent!

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes it was - What did you think of our installation crew?      They came in and got the job done - What are your thoughts on your Design Specialist and the presentation?      This should do away with the black mold - Was our office team efficient and knowledgeable?      Yes

Mike has been our Customer Care Technician for the past 4 years. He is very friendly and professional. He explains the system to us every year and maintains it! The entire office staff is GREAT, and we talk to the same people year after year. We have had our system now for almost 7 years with NO ISSUES! THANK YOU FOR A JOB WELL DONE!

The Service technician was very nice, helpful and explained everything very well. The office team was very helpful. I would recommend Adirondack Basement Systems to others.

Since i put the dehumidifier in, the cellar is much more comfortable.  It's not damp or smelly.  Where you fixed the cracks in the foundation there is no longer any leaks/ rain coming into the basement! I love it! My cellar windows were a great investment! The upstairs is more comfortable and less humid!

The crew did an excellent job and everything is drying up perfectly.  Humidity is down to 51% six days after the install.  I had water on the floor of the basement in most areas before your system.  Where were you 20yrs ago?!

July was one of the wettest July's on record and I'm happy to report my basement was dry!  I could not have been happier!

Mike Coonradt serviced our de-humidifier system today. I want to commend him for his professionalism and thorough knowledge of our system. He was courteous and offered to provide any follow up if needed. Mike is a fine representative of your company. We have also been extremely pleased with the performance of your equipment and the installation of the flooring installed after our basement flooded.

The foreman did a very attractive job. The installation crew was polite, punctual- explained everything every step of the way. Along with the Design Specialist Tim was very accommodating, I've been late for several appointments and he has always been gracious. Explains the information thoroughly.To add the office staff is incredible, each time I had called I've received well explained and prompt answers to the action.

The service technician was excellent and answered all of the questions. The Staff in the office was very professional and helpful. There were no changes made after the installation and I would recommend Adirondack Basement Systems.

Your staff is incredible! Each time I've called I've received well explained and prompt answers and action.  Every person has been considerate and very polite. The crew was polite and punctual.  They explained everything every step of the way.  Tim has the patience of a saint.  He explained the information thoroughly.  I appreciate the honesty and straight forward, no hard sell.  Thanks!

I am so relieved that all of the work is done and done so well! I am no longer "afraid" of my own basement. I believe that I could resell my house if I wanted to much more easily. And, if another "Irene & lee" storm comes, I will do fine. You get what you pay for- but I got even more than that. The crew was excellent. The foreman, Jason, was on top of everything and a great communicator. I felt respected. He is truly an excellant employee- treat him well and retain him! The Design Specialist, Matt, was thorough and had great knowldege. He was honest, respectful, and did not use pressure tactics.