Testimonials for Adirondack Basement Systems

"Hi Ryan, I wanted to let you know that our crawlspace encapsulation was completed today. Your crew was great and did an excellent job. From your visit, to your office staff, to the installers it has been a most positive experience. I especially appreciate that there was no pressure on your part but you provided a knowledgeable solution for us. These days it is especially gratifying to deal with a company who actually does what they say they will do. Thank you again for making this project a reality." 

Not only was your crew hard workers and polite, they did a nice job on the clean-up.  Richard as well as the office team was knowledgeable.  He provided me with necessary warranty information and did a great job explaining the work to be done as well as the pricing.

I already have done business with you, I was very happy the first time and this time it was very good as usual. Everything was explained. There is nothing at this time that could be different. Thank you again

The whole staff was great! My salesman was professional: it was obvious he loves his job and believes in his product and company. The guys doing the manual labor were courteous, professional, and very personable. And the girls in the office were extremely knowledgeable. It's been an extraordinary improvement. Money well spent! Such an improvement only adds to the value of my home!

- How satisfied are you with the installation we completed for you?      Extremely please - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      He was great- neat, pleasant, accurate - What are your thoughts on your Design Specialist and the presentation?      Excellent - Was our office staff efficient and knowledgeable?      Yes- Joy is very personable - How did you hear about us? Have you seen our name anywhere else?      Advertisement - Overall, what were the top two reasons you chose us over another company?      Experience- people

Downstairs is completely dry and no more musty smell! Thanks to the staff and hard working crew. The crew was friendly and did a very good job. The Design Specialist explained everything clearly and very well. Along with the office staff, their knowledge was very helpful and they always had an answer.

- What did you think of our service technician?      Excellent - Did our service technician explain the service to you?      Yes... in full detail - What are your thoughts on our office team?      Efficient - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Good guys- polite, good communication. Sean was excellent as foreman! - What are your thoughts on your Design Specialist and the presentation?      Knowledgeable - Was office team efficient and knowledgeable?      Yes- appreciated reminder call from Joy - How did you hear about us?      Yellow Pages - Overall, what were the top two reasons you chose us over another company?      Warranty, wanted a dry basement

Very Satisfied. I love it! The guys were very professional. Cleaned up all the dust and dirt after job was completed. Design Specialist did a good job.

The reason for picking Adirondack Basement Systems is for their reputation and guarantee. I was very happy with the installation and the staff of Adirondack Basement Systems. Their knowledge and ability to answer all my questions was wonderful. Thank you!

The installation was successful and  I am very happy with it. The crew Joe and Andrew were great, along with the office staff. Thank you

3/19/07 Dear Kevin, Last year about this time I purchased one of your Triple Safe Sump Pump Systems to alleviate a severe water problem in my basement. Since that time, my moisture problems has been completely eliminated. My first annual service was just completed, and the technician, Mike, was timely, courteous, and capable. Based on my total satisfaction with the quality of your product and service, I felt the need to thank you and offer to be a referral source for you in the future. Once again, thank you for your professionalism, and please let me know if you need a testimonial.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      Local and a strong recommendation from a friend

"Sales rep helped explain everything we were considering. After deciding to try and approach our wet basement issue from the outside, we called him several months later. He was very responsive, window wells were ordered immediately. We will consider ABS for future improvements."

Our service tech Mike is a very knowledgeable person.  He knows his job.  He explained everything that he was doing as he did it.  Anytime I have called, I have been treated very well.  Since the initial installation, our basement has become extra living space.  I have told everyone how good your service is.  It is very comforting to do business with a service that doesn't just take your money and forget you.  My wife and I are very pleased that we selected Adirondack Basement Systems to take care of our home.  Thank you again.