Testimonials for Adirondack Basement Systems

I am very happy with my new window, it is just what I needed. Clean-up was excellent, your crew was very careful and neat. Your Design Specialist was very helpful and explained everything. Any other questions I had were quickly answered just by a phone call.

We are completely satisfied with our installation!  Your crew was the best! Sean conducted the team with precision and was very helpful answering questions I had.  The "boys" worked hard on a hot day- real "bull work" lugging buckets.  All of them are great assests to your company. I would recommend your company to anyone! You can use us as a reference!

The job was 100% completed! Your crew was the best! The office staff was very positive and helpful.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Efficient, knowledgeable, pleasant, accommodating, thorough - What are your thoughts on your Design Specialist and the presentation?      well done- he was willing to spend the necessary time with us - Was our office team efficient and knowledgeable?      Yes- followup call to confirm installation date was appreciated - Overall, what were the top two reasons you chose us over another company?      Recommendation from neighbor, website 

I am very happy with my installation. The clean up was very Successful as well. The installation crew did a good job. The Design Specialist is a good sales man. The reason for picking Adirondack Basement Systems was the time it took to preform.

- How satisfied are you with the installation we completed for you?      End result is a wonderfully dry basement! - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Good workers- need better communication between foreman and homeowner to avoid complications - What are your thoughts on our Design Specialist and the presentation?      Very good- Needs to use the same tool as the crew supervisor though in order to avoid differences between quoted and actual work - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Ad in Clipper Magazine - Overall, what were the top two reasons you chose us over another company?      Honestly, we didn't know of anyone else - Any additional comments?      We have referred your company to 2 of our neighbors who have trouble with their basements. They have seen what you did for us and are thinking of their own projects. Feel free to send info packets and use our names

"Very pleased with our experience with this company and with Mike"

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Great- worked hard! - What are your thoughts on your Design Specialist and the presentation?      Great to work with - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Phone book - Overall, what were the top reasons you chose us over another company?      Warranty  

"Not only was Zach Riss and his crew professional, kind, and educational, but all around great guys. I also had a leak in my sewage and the team went out of their way to help with a temporary fix, until I could get a plumber. I am so happy and would love for everyone to know".

"I wanted to let you know how professional and knowledgeable Seth was today. I was blown away by the incredible service he provided, and he took his time without being pushy!"

The job was very successful and I am happy with the work that has been done. I was very impressed with the amount of knowledge that all the employees could give along with answering questions. The job was well done and workers were on time and finished everything fast, I am very pleased. Thank you, guys! I'll be sure to recommend you guys.

- How satisfied are you with the installation we completed for you?      Ok, however there were some sizing issues - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very good courteous and anxious to please - What are your thoughts on our Design Specialist and the presentation?      Informative - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      We had frost the night before the install so I am a little concerned about the cement holding, however I assume you will handle accordingly if there are any issues

Your representative was informative and best of all not pushy.  He is an excellent rep!    Your office staff was very courteous and helpful.  I can not express how impressed I was with the two guys who came and did my installation. I don't think I've ever had anyone do work who was so polite, conscientious, and friendly! I chose Adirondack Basement for your knowledge of problems and solutions.  And you were willing to work in a crawl space!

I think that your service technician was very professional, knowledgeable and can explain all the questions that I have. One thing I think that could be different is evening appointments but other than that everything is wonderful. I've done a lot of things to my basement since the installation including dry lock walls, plastic floor and it's now partially finished. I would recommend Adirondack Basement Systems.

We are very satisfied with the installation that Adirondack Basement Systems did!!!! Don Rose and his installation crew made sure that the grounds were completely clean when they finished!!!! They were thorough in the explanation of what they were going to do, when they were going to do it, and when they were going to be finished. My design specialist Richard Keigley explained everything thoroughly and was a pleasure to work with. We decided on your company because my home inspector recommended you, plus the Dry CrawlSpace Science book was really informative (they sent this to my for free prior to my evaluation).Our crawl space was VERY WET and the house had a MUSTY smell ALL OF THE TIME. Within a week of the completed installation there was NO LONGER A MUSTY SMELL. The crawl space is NOW DRY and will PROTECT MY HOME INVESTMENT FOR YEARS TO COME!!!!! THANK YOU!!!! Marilyn O.