Testimonials for Adirondack Basement Systems

"We wanted to let Austin and Dustin's supervisor know how wonderful of a job they did in our home. It was almost as if they were never even there when the project was finished. We don't have enough adjectives to describe how terrific Austin and Dustin were."

We are very satisfied with the installation Adirondack Basement Systems completed for us.  The cleanup was satisfactory and the crew was professional and hard working. Our Design Specialist was knowledgeable, full of information and explanations. The office team was efficient and knowledgeable. We chose Adirondack Basement Systems because they were best suited for our needs, their knowledge and experienced staff. We knew our basement needed to be waterproofed but seeing the amount of water pumped out from the sump pump really makes us even more comfortable and happy with our decision to have the work done. It felt less damp down there almost immediately. Thank you!

The installation was very good. The clean-up was Satisfactory! The office team was great as usual -- they are always in a good mood and ready to answer and questions. Thanks again.

Dear Kevin, My husband and I had a positive experience in dealing with Adirondack Basement Systems. Our project dealt specifically with Sean, Steve, and Larry S. Any questions were answered thoroughly, work was done on a timely basis, and the final product was a real improvement. Solving the piping problem took ingenuity and perseverance, and calls to the office staff were also dealt with professionally. We appreciate how well the project went and wanted to share our feelings with you.  

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      They did very good work & left everything neat! - What are your thoughts on your Design Specialist and the presentation?      Very thorough - Was our office team efficient and knowledgeable?      Yes

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      He was friendly and professional and showed up on time - What are your thoughts on your Design Specialist and the presentation?      He was fine - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      My sister recommended you

"Chris H. and crew did a great job.  Got here on time, finished in a timely manner, polite and respectful, and cleaned up.  The finished product is a huge improvement"

"Can't say enough about Sean and crew, they were fast and efficient.  They genuinely like their work.  The office staff communicated things clear, timely, and were friendly and professional."

"I want to compliment Kerry Williams and team on what a good group of guys they are! They were so nice and professional."

- What did you think of our service technician?      Excellent - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Good - Would you recommend our company to others?      Yes  

"Mike C provides excellent service and expertise.  He is a great teacher and we trust him completely to provide us with the best advice and service on our sump pumps and Sani-dry system."

From the estimate by Doug Forsthoff to the completion of the job by Chris Hurley and Nick, we could have not been more satisfied. They represented the company with courteous and professional actions.  The crew was efficient and did a great job. They answered our questions and completed the job in a very timely manner.  They did more than we expected. While the job was messy, the left us with a clean basement.  We had a previous experience with Adirondack Basement and were very pleased. When we needed work on our foundation, we knew they would be our choice. Plus, they have a great reputation!

I was extremely satisfied. The clean-up service was great the area was cleaner than before they started working. The installation crew was wonderful!! They couldn't have been any better!! The Design Specialist and the presentation was very thorough and well presented. The office team was filled with answers and always did what they said they were going to do. The reasons I chose your company was the price and scope of work to be completed. I have already referred you to my real estate lawyer. I will continue to refer this company for a long time!! thank you !

Our service technician Michael is always terrific! He's professional plus has a great, pleasing, friendly personality.  It's so great to see someone who stays with a company year after year.  Everyone in the office has been very accommodating.  As soon as we put your system in we turned our basement into a playroom area and have recommended you to others!

I would definitely recommend your company to others.  Your office team is very nice and informative.  They care about the customer.  I've had several very nice, confident, hard workers! feel confident with Adirondack Basement Systems.  The service has worked well for me so far.