Testimonials for Wilcox Basement Systems

I hired Wilcox Basement Systems because of the very pleasant experience I had when they installed the Sani-Dry system in my home last year.  All companies should do business in the way Wilcox Basement Systems does.  They should also train their employees as well as your company does. I am extremely pleased to have done business with your company.  It is rare now-a-days to find a company who values customers, does an excellent job, and whose employees are so exceptional!

With all the rain and snow melt we had I was anxious to see results- NO more wet basement!  I am very pleased!  I wish I had Wilcox Basement Systems install the system sooner!  I have had many comments on what a nice and clean job you did!  Great Work!

Totally satisfied with Wilcox Basement Systems job!  Can't tell you what  relief it is not to worry every time it rains.  We have already had a lot of snow melt and rain and our basement is dry!

Your representative at Wilcox Basement Systems-Mike Dorsino, described the problem and solution so that it was easy to understand and the cost was acceptable.  He explained how the job would go and he didn't lie at all.  I was more then pleased with the people I dealt with at Wilcox and would gladly recommend you to anyone!  Thank you for such a good job!

We lived for almost a year with 3 inches of water in our basement.  We had mold on our walls, both upstairs and downstairs.  Since you have come and fixed the basement we have not had a drop of water on our floor- this with the wettest May in Oneida County history.  Thank You!!

We didn't want our yard dug up and deal with the cost of that.  Wilcox Basement Systems provided the perfect solution to our problem with our budget.  They did a great job!  The crew was efficient, courteous, and professional.  Mike Dorsino was knowledgeable and professional as well.  He answered all our questions even after regular business hours.  We have had days of downpour and there has been no water in our basement.  Great Job!

Very satisfied with the job.  Installation crew were all courteous & professional.  Office staff were courteous and kept me informed on arrival time.  They were on time.  Company representative explained completely what was to be done.    Very good clean-up.  Local Business - with a good reputation.  Lived in Floyd for 64 yrs.  Will tell everyone with a water issue to use Wilcox Basement.  After my small issue I'm totally ecstatic with the finished job!!!    

We were helped to understand why we were having water problems and not pressured into a contract but given time to think about it and ask questions.  It was nice being able to talk to someone when we had questions.  The office and crew were both very accomodating.  Thank you!

I'm writing to inform you of a story that might be of interest to you.  My superintendent who cares for my house wrote to tell me that my tenants had informed her that there was a lot of rain in Oriskany about one month ago and that all of the neighbors had water in their cellars while my cellar stayed completely dry.  I believe that this is due to your fine work.  I will add that I believe the aforementioned rain was the first test for the flood-prevention system in my house since it had been installed.  I would like to thank you again for your fine work.    

I hired your company because I was a completely satisfied customer the first job you did for me.  I would most definitley call Wilcox Basement Systems again if I were in need of your services! Thank you!

  Extremely satisfied by the job you did.  The installation crew were professional, knowledgeable, personable.  The office staff were excellent.  Your company representative was same as the crew plus very available when I had questions. Absolutely satisfied with the cleanup. I saw the work you did at my nephew's and listened to how pleased they are and still are.    

Very satisfied with finally having a dry cellar floor.  Every person involved with the project was extremely helpful and took their jobs very seriously- good work ethics presented by Wilcox Basement Systems!

Dear Sir or Madam: The purpose of this letter is to express my gratitude and personal observations: * Employees introduced themselves, followed by an overview of the work that was to be completed in the cellar. * The house was protected from soiling by placing protective coverings on the floors and stairs. The side entrance was used even though this caused extremely heavy materials to be moved a longer distance so as not to go through living area. * Employees never left the job site, and the only noise was work related. * Employees were courteous and were gracious in clearing and prepping work area...even removed a very large refrigerator and platform for removal. I have taken the time to write this testimony with the hope that other customers might have the peace of mind and complete confidence in hiring the Wilcox Basement Company who will provide them with their most appreciated professional service. Sincerely, Mary C.

We are absolutely thrilled!  Excellent referral from a family member with a top notch initial visit and presentation, marketing package that was mailed to us from the professional office staff.  We went from a basement with non-functioning french drains that had to be vacuumed with a shop vac, cracks in our foundation floor & walls, "gurgling" foundation floor- from the amount of water underneath, a constant smell, and high humidity- along with the constand "dread" of what would be found everytime we entered the basement.  "Rain" brought another level of dread and several times we found flooding over the french drains and on the floor.  I gave up on our dream of finishing the basement and felt tied to its constant futile maintenance to try to prevent flooding.  Wilcox Basement Systems has given us a basement that is dry.  DRY- a simple word but one that I would never have used to describe our basement and one I thought I would never be able to use.  Water flows through the french drains and to the sump pump now.  We no longer hear a "gurgling" sound from under the floor.  We no longer have water coming through cracks.  The smell and humidity are gone.  I have peace of mind now regarding the basement and can't describe how wonderful that is after dealing with the old basement conditions.  We also purchased a SaniDry unit and it is amazing.  The basement is dry, the humidity is low, the air is filtered and flows through the house.  From the quality of work to the top notch professionalism and work ethic of the company, Wilcox Basement Systems is the only company that should be considered for basement repair.  Thank you, thank you, thank you!!!

I am extremely satisfied with the job Wilcox Basement Systems did for me.  After your presentation- we didn't even consider getting another quote or looking into another company.  Thank you!  Everything went as planned- except we needed a bigger pump-which was handled very well.  The work crew was there on time and finished on time- they were fun guys, hard working and very knowledgeable.  I was impressed with the lawncare after the discharge line was installed.