Testimonials for Wilcox Basement Systems

I have told many people that this expense was the best one of the year-well worth the cost and peace of mind.  Every time we have a heavy rain, I am thankful that your company installed the current system!  We no longer have to worry about any water problems in the cellar for any reason.  Previously, we never knew if the sump pump would drain properly and if it didn't we would lose our hot water tank.  

I'm very satisfied with the work done!  After it was finished we had a large amount of rain to the point the creek next to me flooded- I did not get any water in my basement!  Very satisfied with the job.

The system was completed 8/13/03.  The huge "blackout" occurred less than 24 hours after your installation- the battery back-up worked great.  In our opinion it already paid for itself!!  Your system was less invasive then others and you were honest with no hidden costs here and there. 

We hired Wilcox Basement Systems because you were local people and your company had been awarded Better Business Bureau Torch Award for Market Place Ethics!  Thank you all for doing an excellent job installing the Wilcox Basement Systems in our cellar.  It has been totally dry since the installation!

Your presentation impressed me the most.  Other companies I consulted with were not as well prepared.  I thought this was indicative of their upcoming work.  All together this was a positive experience.  I would recommend your company to others.

Wilcox Basement Systems did an excellent job- clean and professional.  I had 3 estimates.  Yours was quite a bit less then the first, but your company was very thorough, and your representative went through everything to make sure I understood.  He encouraged me to call if I had any questions, which I did.  They were so helpful and friendly and believed in the system. 

You can be so proud of Tom and Dave.  They are very hard workers!  They worked steady all day until the job was done.  I enjoyed them very much.  I am so happy with my dry basement! Awesome job Wilcox Basement Systems!

The rain of the past few days has been a good test for your basement system: nary a drop of water seeped in.  Proir to Wilcox Basement Systems installation I would have had much seepage. 

Wilcox Basement Systems took the time to explain everything- I enjoyed the presentation very much.  Matt is a true asset to your company!  David Wilcox and Shaun were outstanding!  If I owned your company I would  be very proud!  Thanks for everything!

I was impressed with Wilcox Basement System's products and the promise of a quick, on time installation- I was not disappointed!  I was very pleased with the installation crew.  They added finishing touches that were not in the contract and even fixed my leaking outside water spigot when they used it. 

Mike Dorsino is a pro with everything you could hope for.  Bluntly honest-extremely professional, very capable of explaining processes and exactly how and why they had to be done.  The job Wilcox Basement Systems did for me was very extensive and complicated-but I was able to understand EXACTLY HOW they repaired my basement.  It was a very expensive undertaking-but in the end I have a guaranteed dry basement for life.  And since my basement is a completely finished- carpeted living area- being dry for good was critically important to me.

I called two other companies.  One did not respond for several days.  The other sent a rep but your company far outshone him in old-fashioned courtesy and knowledge.  Your company was outstanding in so many ways, listened when we had concerns, and were always pleasant and courteous.  You know your business.  We have and will continue to recommend you!

Your patented system and the procedure for installation, and your company rep's presention gained my confidence to move forward into an area I really didn't know about.  I felt I could trust your system and your guarantees.  The crew maintained my faith and confidence that I had, indeed, made a good decision- The result confirms it all!

Just a few lines to express our complete satisfaction with your company, products, and employees. First of all we felt that your salesman was very professional and very knowledgeable.  He offered me many suggestions that could be used to go "hand in hand" with the problem just solved for me.  We feel that he is a big asset to your company. Secondly, we also feel that your work crew are a big asset to your firm.  They are very professional in their work performance.  They were always on time and went right to work when they got here.  When entering our home, they were very courteous, remembering to take off their shoes, etc.  Their clean-up was excellent, you wouldn't even have known they were here.  They were very sociable and we enjoyed having them here.  You can be proud to have them as your employees.  Last, but not least, your wife, Anne was very pleasant to talk to and always got back promptly and it was appreciated. Having the basement repaired is a big relief to my wife and I and we would not hesitate to recommend you and your company to others!  

Before I had Wilcox Basement Systems I would actually get physically ill everytime it rained because I knew what my basement would look like.  I would always have to bother my grown children to come and help me.  Since Wilcox completed their job, I can now sleep nights knowing that my situation is taken care of.  But best of all, I can continue to live in my own home at the age of 84 and not worry anymore about water in my basement!  Thank You!