Testimonials for Franks Basement Systems

Your guys explained we what were going to get with a diagram. Your price was reasonable and we are VERY HAPPY to have a dry basement!
Lewis A. of Buffalo, NY
I had the best recommendation to use you - my son. You did excellent work installing a drain in my basement. Everyone was neat and courteous.
Peter C. of Buffalo, NY
Hi, you were referred to me by a customer of yours to replace my drain tile and sump pump. Great quality of work. I'll definitely hire you again.
Shawn M. of Buffalo, NY
This was a big job and all the guys worked together and were very respectful.
Kathy A. of Buffalo, NY
Wednesday, October 16th
Your crew was polite, friendly and professional.
Donna V. of Buffalo, NY
Tuesday, December 24th
Dear Kathy and employees of Frank's:      I have used Franks for a few different services over the past few years, and have always been very satisfied.  This past week I needed some work done on an existing pipe from a previous job.  When I pulled in the driveway the technician (Brian) was just finishing up the work.  As I approached him he greeted me with a smile and an almost muddy handshake.  He was eager to explain the situation and what he had done as a solution.  It was just what I had in mind as well.  At the end of the job he rang the bell to let me know he was leaving some extra pipe in case of an emergency, he also stated if anything seemed  to go wrong in the future he would be happy to come back and take care of it.       I was very happy with everything and just wanted to let someone know this young man was very professional and thought someone needed to know, as if they didn't already!  These are the reasons I continue to use such companies as yours because you emphasize on professionalism.      In this day and age I realize that good help is hard to find, but lucky for you at Franks you have and outstanding staff such as Brian. Thank you to everyone bottom to top that make you such a successful company. Keep up the good work, and I will continue to recommend you to anyone in need of your outstanding service.
Eric T. of Buffalo, NY
Monday, March 30th
I just wanted to let you know how much my husband and I appreciate the beautiful work and professionalism of Victor. He was very thorough and got the job in a reasonable time frame.  We had our basement waterproofed and it was a rather sizable job, but Victor and his crew tackled the job in a timely fashion and did a satisfactory job cleaning up.  From this experience, we will recommend Frank's Basement Services to our friends, family, and colleagues.
Brian & Amy H. of Buffalo, NY
Wednesday, December 27th
I was very pleased with Anthony, the crew, and  the work that was done. They did a great job.
Melissa & Raymond M. of Buffalo, NY
Monday, February 19th
Very happy with Anthony and the crew! They were very professional, polite and competent!
Mary & Paul K. of Buffalo, NY
Monday, March 26th
Anthony & crew were excellent, hard working & timely!
Thomas S. of Buffalo, NY
Saturday, June 20th
Customer left message & even wanted to speak with Frank D. (owner) to let him know personally how much he liked Bryan!
Richard S. of Buffalo, NY
Monday, May 8th
We hired you because of your experience and reputation. The crew was unbelievable, hard working and professional. It was also good to know that I could call Frank directly any day/any time and he always took my call. I would highly recommend your company!
Jenny and Chris B. of Kenmore, NY
I heard about you from friends and co-workers. I hired you for your price and reputation. I would hire you again. Awesome job! Thank you.
Lacey B. of Kenmore, NY
I'd like to thank you and Frank's for a great job with my basement and drainage problems. After years of worrying I have peace of mind with issues that just weren't going away on their own. From start to finish, Frank's exceeded my expectations. I did get two other competitive quotes but to those people, my house was just another job. Frank's knew this was my home and however humble; it's a house I'm truly proud of. Frank's offered and executed ideas I never would have thought of and did a magnificent job of incorporating them with my needs. Sure, a few hiccups came with the job but your crews were always caring and very quick to respond. Thanks again and I never hesitate to boast your company. Sincerely, Bill
Bill K. of Kenmore, NY
I heard of you through word-of-mouth. I hired you for your workmanship and price. All the staff was great to work with!!
Neil M. of Kenmore, NY
Thursday, June 8th
Total testimonials : 598