Testimonials for Franks Basement Systems

You fixed my plugged drain tile and added a new sump pump with water and battery back-up. I used you for prior work and hired you for your professionalism and loyalty to your work. GREAT JOB!

I am a prior customer. Your guys explain everything  and I hire you because of your experience and the professionalism of your salemen and staff. 

You did some basement work for us and everything you did was done very well. I would recommend you to anyone. Thanks for the great job you did!

You did some landscape and drainage work for me. We hired you because of the good work you did at my husband's job. You answered all my questions at any time and worked to meet my needs. 

I saw you on A.M. Buffalo so I called. You provided a very good explanation of what had to be done. Your rep was great at the explanation. I'm very happy that I finally decided to get this job done! I should have done it a long time ago!

I heard of you through my daughter and hired you to fix a leak on the side of my wall. I thought you did good work - you may use me as a reference.

You came out and fixed the leak in my basement. I've used you before and you've done work prior in this house before I purchased it. Great office and crew. I'll definitely call you again when needed.

Basement drainage and Bright Wall. Used Frank's in the past, will use in the future too. We know you'll do the job right and stand by your work. There were some minor issues, broken window frame, forgotten floor drain installation but those issues were resolved to our satisfaction. We will use Frank's again.

I would definitely recommend Ray. He is a 5 out of 5.

Thank you to Mike & Leo. I must say we are impressed & very happy with your professional, tidy, proper, clean & wonderful overall services. We recently had Mike out for an estimate & then Leo & his team out to address our basement concerns. We will gladly refer our family & friends to your services after the care we received. Regretably, this type of professionalism with the service industry is rare - thus even further appreciated & should be recognized. Thank you - Vallone family

*** Raving Fan *** customer called to let us know she was "extremely pleased with our company-Frank N. & the crew! "They were  courteous, professional. They cleaned everything." Customer also wanted us to know that little things matter too, the fact that they fixed a screw in her screen door. Very thoughtful Customer said they did beautiful work!"

Customer called to let us know he is "Very Happy with our work & the crew"

Very happy with the crew, Victor was very thorough & patient & impressed that there was NO SWEARING !

*** Raving Fan *** customer called said "Crew was very good, courteous & good workers, especially Leo!"

I just wanted to let you know how pleased I am with the execution of the recent bubbler system installation at my home by the personnel from Frank’s.  Leo and his crew worked in a very professional and conscientious manner to successfully complete the subject project and leave my property looking great.   I have also had neighbors independently comment to me about how impressed they are with the way the job was handled.  It was this attention to detail and commitment to preserve the landscaping that led me to choose Frank’s in the first place, and your crew really delivered on this promise. Thanks to everyone at Frank’s, and especially to Ray Smith, for working on my behalf to squeeze my project into a very wet and busy 2017 drainage season. Best Regards, Tom