Testimonials for Ridgeback Basement Systems

Hi Steve. I just want to add that Mark and I have been extremely happy with the service we've received - we will definitely be recommending you guys to our friends and family! We feel like our business and the quality of your work in our home has been a priority to you. Please extend that to Khris - he has been wonderful!

I know it has only been 2 days, but I thought you would like to know that the basement is nice and dry, and so far I am delighted.  The workers were efficient, patient, and did a nice job cleaning up behind themselves. 

All parties I've dealt with from your company were a pleasure to work with, the gentlemen (Sidney and Mitchell) that came to do the work were incredible, very VERY efficient, smart, and pleasant, just a joy to have on the property.

I just want to add that I’m glad we are going with this system and your company.  It all makes much better sense to implement the solution from the inside, rather than the outside.  Thank you for all the great information.  It gave us the knowledge to move forward with our final decision

Previous owner had sump pump installed by Ridgeback. Been following up since (2 years) with Ridgeback for service. All is well so far. I hope it stays that way, easier for all of us. Great job by Bryan at my home, clear and thorough information throughout. Everything was clean when he left. No complaints. Holly's awesome. Easy communication, good follow-up.

Sorry be so slow replying to your email. We couldn’t be happier with the service. Our basement is dry and tidy once again. Sidney and his partner were fantastic. The only thing left to do is to put the drain in the ground when the weather allows.  Thank you again.

Thank you again for your excellent service.  I must say Kris was right on the ball and took care of things right away..gave us piece of mind for sure. We are very impressed with Kris and your company

Happy customer called with some kind words for Chuck, she thought he was and I quote “Wonderful” She wanted to tell us that before she paid her bill, she was very happy with his knowledge, courtesy and professionalism.   Great Job Chuck, keep up the good work 😊

Professional, friendly technicians.  Competitive pricing and good reputation.  

Thank you. My brother was in Halifax for the job as I am in AB.  We were pleased with the availability of the workers and seems my brother is pleased with the work.  Thank you very much for your service and hope to be in touch in the future if there is further work to be done.

Can not say enough about your guys, Khris and Tyvon were terrific. Very professional and courteous. My thanks and is a pleasure downing business with your company.

Just wanted to send a quick note to say thanks.  The triple safe pump is in and is running like a charm.  With the warm/cold weather we get, I have to worry about the sump pit all year.  What a relief to have great system to rely on.  The installation guys were excellent.  They were in an out much quicker than I expected.  The area is neat and tidy.  I work in the real estate field and I will certainly be recommending Ridgeback.  Thanks!

Great Product, knowledgeable sales and installation crew. everything went the way it should have with no hick-ups. Well done.

Hello Ridgeback. Once again, thank you so very much for the gift / prize from when we first met Ridgeback at the Home Show. We feel extremely fortunate. The two installers are here - still working. They are both respectful, polite, and appear extremely diligent. And communicative - i received a call regarding their ETA and another to update. They are excellent at including me in the process in a reasonable way. I feel like I understand the equipment/installation well enough, with not too much detail.   Brian

Mitchell and Leo were so polite and courteous, absoloutely amazing. They were very personable, tidy, neat, and left minimal dust which was amazing considering the work they were doing. I would recommend them any time.