Testimonials for Ridgeback Basement Systems

Thanks for sending a cheque, even though it was a pretty small reimbursement, it reflects the values and ethics of your company.  The majority of businesses would have kept the money which shows that they do not value their customers. After the crew installed the sump pump, we had a look and was really impressed by the quality of the pumps and how neat and tidy they were installed.  We've heard the system kick in several times this winter.  Having the back up battery has brought us peace of mind.

Just thought I’d let you know I have a dry basement after last night’s rain.  Very pleased!!

I’d like to say that my dealings with your company have been outstanding. Everyone has been cheerful, pleasant and professional. Communication has been excellent with written confirmation at each step. I’d recommend Ridgeback Basement Systems to anyone. I hope I don’t have further need for your services, but if I do, it’s nice to know of a company that has my back and I can trust.

The Water Guard system with super Sump pumps works!  A treat and it's the quietest part of this rain storm! You guys are awesome, Thanks again.

I just wanted to say the gentleman that installed our basement system were fantastic. Very professional and did very clean work. You should be pleased to have these people working for Ridgeback. I will definitely recommend ridgeback to others in the future.

Thanks for checking in! We had our first big "Spring" melt here yesterday in Truro, and the basement is dry! Dry!!!! :) Thank you so much for all of your help, it made dealing with our mess of a basement so much easier. I truly appreciate it. 

Just want to say thank you Amanda/Steve. Great job by Danny and his son touching up the insulation in the basement. They did a great job. Once again thank you.

I just wanted to pass along how very impressed I was with your crew. They worked incredibly hard, were very efficient and professional and even did a wonderful job of cleaning up:)..

Tyler did an amazing job servicing the pump. He really knew what he was doing 

Thanks everything went well despite being late due to problems with the other job. Your crew was friendly and did the job a lot faster than I anticipated. Well done will not hesitate to call you again or recommend your business. Cheers!

Since we are chatting already anyway I guess I can give you an update. Crawlspace is tied with the permanent roof for the best money we've spent on the house. Since you guys were in to install, we've kept a thermo/humidistat down there and it hasn't moved from 55-60% since - even on the most humid and wet days in the summer.   We recently had the electrician put lighting down there and plan to add a hatch for access from the inside. We were able to close down our rented storage unit and have everything neatly (mostly) organized in rows underneath.  Upstairs, we've noticed a huge difference in air quality. No more musty/dank smell. Also, seeing the weird moisture bugs is rare now when they were infesting the place before. In hindsight I would probably go with the more expensive crawlspace door option, but that won't be an issue once we install the hatch.

We are really happy with the crawl space job. It’s given us a lot of usable storage space. Also, our house is super dry, before we had you in a dehumidifier would fill a 5 litre bucket over night now nothing. Thanks again. 

Thanks for the great job at our house.  The crew were very pleasant and efficient. I paid Chris before he left. After moving from Fall River I lost a double garage and 2 minibarn and ended up paying $300 a month in storage.  This space is more than needed and now is usable to store bikes, kayak, christmas decorations and winter/summer clothes etc with no need to rent any longer. I took some before and after to show future buyers of what the fondation looked like before so there's no sence that I'm trying to hide anything.