Testimonials for Omni Basement Systems

Overall satisfaction with all persons involved with both the survey of work to be done, and resultant completion of said work. The installation crew was very professional, and the experience with the office staff was great.

Alessio, just wanted to let you know that we are very pleased with the performance of the system you installed last year.  Basement is perfectly dry, the sump pump after the spring melt was going off hourly and even in drier conditions about every two hours or so. Can just imagine how much water was building up along the outside of the foundation.  Very pleased. We are moving in June to  a 7 year old property that experienced a sump pump failure a month or so ago and the current owners are having the remediation completed as we speak. We have already scheduled an appointment with the local Omni people in Owen Sound to come by to quote on a triple safe system. Don’t want to risk a future flood.........thanks for your great work and service.

Happy to have a dry basement now.  Thank you!

Helpful and knowledgable sales rep.  Installation crew were very professional.

David was very courteous, professional, and well-informed.

That was a good job and not a drop of moisture since!

Omni Basements did an excellent job explaining, tearing down and installing their French Drain system for our entire basement. Our basement had leaks in it since we purchased the house. The previous owner did a couple patches inside the house and had installed some membrane material on the outside of the foundation. However, water always finds a way to get in. Recently we noticed water entering into our basement at a rate we were unable to manage. Thankfully our basement wasn’t professionally finished and there was no finished floor.    Gord’s crew came into the house, and in one day his crew took all our wall materials down. They started out by taping up a see-through plastic curtain around our piled up stuff in our basement. That significantly reduced dust on our stuff. When he encountered something that needed my attention, he contacted me to inform me of the issue. Sometimes it was about informing me of things he discovered behind the walls, and sometimes he had to ask me about how he would like them to proceed. We had a drop ceiling, which added some extra complexities. A professionally finished basement would likely have less issues.   Andrew’s crew took that allowed 4 days to jack hammer out the basement areas needed to install the drain. The noise was minimal and my neighbours were not upset with the noise. Surprisingly there was only dust in the basement and there was also a small amount that “wafted” up the stairs to just a small localized area on the main floor. I visited the basement a couple times each day to see how things were going and Andrew was always available to discuss their progress and he also mentioned things that I might want to know. Once completed, they swept up all the dust and garbage. It looked like they were never there. Andrew expertly explained how the drains work, how to manage the system and things to look out for. He also explained the warranty. One exceptionally great thing Andrew did was, he ensured that someone from his crew was always at my house when I wasn’t home. I had to step out a few times during the 4 days, and one time I left at a time when his crew was going out for lunch, so he left one of his crew members at my house to ensure the security of my house. That was very considerate of him.   Both crews were personable and easy to work with. Lines of communication were always open. Overall I am very pleased with the final product. I would definitely hire this company if I buy a house with a leaky basement.

Clean efficient and timely. I now have peace of mind

    Foundation repair; Crack My experience with Omni from start to finish was professional and pleasant. Every step from quote to completion was well explained and executed with expertise. They even came sooner than scheduled and when you have a leak in your basement this is a bonus. Keith, Jocelyn, Eric and Gord were wonderful to work with. The technicians were very careful and tidy during the work and no mess was left behind. A good experience. 

basement sump pump Thank you Omni basements Systems for the great service and quality product! Especially impressed with the install of the Triple safe system in our awkward shaped basement. This is an extremely robust system with very little noise. I think a fish tank is louder. Having the security and reassurance that my basement won't flood again during a rainstorm or power outage is priceless. Would have saved me a lot of restless nights had I done this year's ago.

Todd was very honest, helpful, and friendly. I finally got answers to what can be done in basement.

July 11 of 2009, we had a huge rain storm and I witnessed my sump pump working in the morning. My basement is bone dry. What a huge relief and pleasure to find it dry. Thank you OMNI Basement Systems. I will recommend you to everyone!

I'm very satisfied with with the job Omni did for us. The installation crew were competent, and the office staff were friendly. 

We bought your Sump Pump only and are very satisfied with its performance.  Appreciated Alfredo`s fast response and quick problem solving.  We now hardly notice any humidity in the whole basement.

  I just wanted to send you a note that Ryan, your technician, - is awesome!  He represents Omni basements so well and you should know that the company brand is in good hands when he walks through your customers doors.  I have met lots of technicians and he stands out - in a great way!   Can you pass this message along to the owner on my behalf.