Testimonials for Fortress Foundation Solutions

Great crew!  Professional!  Great Job!

They were professional and did an outstanding job.

Before finalizing my decision to work with Fortress Foundation Solutions, I took the time to read through customer reviews, and I can confidently confirm that they were accurate. I’d like to highlight a few key points:First, the communication from everyone involved was both courteous and professional. The crew assigned to my project went above and beyond to ensure the waterproofing of my basement was done properly, even taking extra care to calm my dog during the process.A few weeks after the project’s completion, we encountered a minor issue. I was promptly connected with Linda, the Branch Manager, who returned my call on a Sunday morning. She assured me that this would be a priority and addressed first thing on Monday. True to her word, she followed up and had a Service Technician at my home by lunchtime to resolve the issue.Fortress Foundation Solutions is fortunate to have such dedicated professionals who honor their commitments and take customer satisfaction seriously.

I've used this company for 3 different projects and each time I am impressed with the crew, workmanship, products and timelyness. I highly recommend fortress foundations

Derrick was both kind and professional for his work. It was a small follow-up job but still right on time and addressed the sealant issue. Left jobsite clean and with a smile..very nice man.

Your representative was the best, stayed on top of what was needed. Did what he promised would be done. The persons that performed the work were very efficient and professional. Church had been getting wet for at least 20 years. Thank you very much.

I chose this company because the sales representatives were responsive and the turn around time for the project was months ahead of any competitors.

Worked with Caleb Stone on a rental property in Bedford and their team did a fantastic job waterproofing our basement. Good price and service was outstanding!

Worked with Caleb Stone on a rental property in Bedford and their team did a fantastic job waterproofing our basement. Good price and service was outstanding!

From day one of my drainage and sump pump install, the Fortress team was fantastic. My basement had flooded several times and this was not a cheap project. I talked to 5 different companies before settling on Fortress.Disclaimer: I am NOT an easy customer when it comes to expensive projects like this. I read every fine print in detail and ask lots of questions, take my time on decisions, and cross compare between quotes and warranties etc. This can be annoying for a sales person, but Chris Wilmouth, took all of this in stride. He was direct and courteous and followed up in a timely manner with every question I had. When he didn't know, his manager was prompt in supporting him and they did a lot of work to make sure I was happy before signing the contract.On the days of the job, the team was also fantastic. Travis, Jack, Tim, and Kris were all kind and professional and did a really good job. I was home for the project and could also hear them talking all day. They got along great and figured out problems with the project in a timely manner. They remained professional and efficient throughout the whole project - all great qualities to see in a team working on your house!Last week, we had rains that would have flooded my basement again, but my sump pump kicked in and it all worked beautifully. Clean and dry!I would recommend this team again and when I'm ready for the next stage of my basement fix, I'll be calling them to do it.

I chose this company because of their honesty and customer service.

Jordan and Bobby did a great job!  We have a unique issue and Jordan put in a third pump system to help pressure on main pump due to excessive water.  No charge for extra work.  Thank you!

The  entire company was great, but the crew was amazing, knowledgeable and super helpful. Very attentive to everything and answered all my questions. My wife and 6 month old daughter were upstairs the entire time and we were impressed with how "quiet" the install went. The crew cleaned up so well, you wouldn't have known they were there... I am highly satisfied and pleased with everything - 10 out of 10!

Workers were courteous, polite, and professional.  They knew what they were doing.

Jordan and his crew were excellent from day 1. Great work. Had a couple issues with the foundation drain that was installed and Jordan was very prompt to figure out the problems and addressed them in a satisfactory manner