Testimonials for American Waterworks

We chose to work with American Waterworks after being referred to them by a friend. The office staff was excellent, easy to work with, and called ahead to confirm our appointments, which was much appreciated! The Design Specialist, Shane, was also excellent! He explained things well, walked us through the process, allowed us time to process, and was available via text when we had questions about the prepwork. He was very personable and knowledgeable. The installation crew, led by Juan, was excellent! All the guys were friendly, worked diligently, answered questions, and were very respectful about protecting our home from dust etc. The cleanup was great! We could not have been more pleased with our interactions with everyone involved with our waterproofing project. Thank you American Waterworks! 

The guys were all very friendly, helpful & hardworking.  They were accessible for my constant questions & change of plans as a single mom and homeowner.  I trusted them.

Has made such a difference in our home.  Your company is the "best!"

I had three companies provide estimates for work that needed to be done at our family lake home. From the very start, American Waterworks was clearly the best choice. Ryan was very knowledgeable and polite. He took the time to perform a thorough inspection and walk us through the recommended solutions. He came prepared with handouts and videos that showed exactly what the work would look like, and left us with a bid that day so we knew exactly how much it would cost. The crew that arrived to perform the work was great. They were all very courteous, and their experienced showed in the work. Overlal, top-notch company to work with and I would recommend them to anyone in need of basement/foundation/floor work. 

Jeremy did a good job presenting the process and the installation.  Had a question regarding final payment and they handled it well.  The installation crew was very professional. All knew what they needed to do and got it done. Hope they are getting paid well as they deserve it.

I've had the American Waterworks foundation repair system in my home for a few years. The office staff is always great on the phone and very  helpful. The design specialist and service technicians are very pleasant to talk to. When the crew installed my project, they were very diligent about their work. The service technicians that have been to my home since the installation have all been very courteous and good about answering my questions. 

Jeremy was very thorough and did a good job of explaining things.  All of your workers were very polite and conscientious!  Very hard workers!

The office staff is very professional! Easy to communicate with through the entire waterproofing process. The Design Specialist was very professional, and the technicians worked hard, communicated well, and finished the job - plus they cleaned up! The installation was awesome! Honestly can't say enough good things. The guys were professional, courteous, and polite. AMAZING! The entire installation process was smooth sailing thanks to the expertise of Dylan and Jesus. Everyone at American Waterworks made this process SO easy. We are soooo glad we made the decision to use your services. We couldn't be more pleased! Our basement is dry and beautiful! 

The crew that worked on our basement was great! They were professional and friendly. They cleaned up everyday after they were done and protected the surrounding area they were working in. They got the job done in the time frame allotted. We are happy with how it turned out! 

Things went very well right from the start. They phoned when they were en route what time they would arrive and once they did it took them a very short time to assess the job and they went to work. We were amazed at how fast and methodical the men worked explaining along the way how the work would progress and were happy to answer any questions we had and to address one small change that had to be made. After the job was done they did make a great effort to clean the area and asked us to do a walkthrough to make sure everything was done correctly or if there was anything more that could be done. We are extremely pleased with the work they did and would recommend American Waterworks to anyone with basement water problems. Thanks to Ryan for drawing up the plans and Tremaine and his two excellent co-workers for a job well done.

We chose to work with American Waterworks after seeing their design and estimate for our waterproofing project. All of the staff we had contact with were cordial and helpful. Our Design Specialist, Ryan, was very knowledgeable and made me feel confident with their decisions and labor work. The installation crew went to work immediately and did a great job! We were surprised by how great of a clean up they did! Our thank you to Ryan for creating a design that fit our need and to Tremaine and his crew for their very hard work, their excellent cleanup, and for answering all our questions along the way! American Waterworks should be proud of the installtion crew we had. They were very hard workers and great young men! 

Things went very well from the start. They phoned when they were in route about what time they would arrive and once they did, it took them a very short time to assess the job and they went to work. We were amazed at how fast and methodical the men worked explaining along the way how the work would progress and were happy to answer any questions we had and to address one small change that had to be made. After the job was done, they made a great effort to clean the area and asked us to do a walk through to make sure everything was done correctly or if there was anything more that could be done. We are extremely pleased with the work they did and would recommend American Waterworks to anyone with basement water problems. Thanks to Ryan for drawing up the plans and for Tremaine and his two excellent co-workers for a job well done.

The office staff was very courteous and pleasant. The Service Technician was very professional, exlpained things clearly, and was not pushy. The cleanup was great! 10 out of 10. 

The work crew were very professional and courteous. They did a great job installing the system. Would have them back again if they were needed.

They did a wonderful job!! We had drain tile put in and they had to jack hammer the old stuff up. They were very clean when they did their work. Very nice staff and wonderful to work with. Answered all our questions and then some!! They were in and out in 3 days. Highly recommend!!