Testimonials for American Waterworks

I am a sales manager and have been for 20 years. My expectations of companies are through the roof if I am paying for a service. Never make anyone wait is my number one rule. Never let an email or phone call go unanswered within 30 minutes. Even if you have to call to say, "We are on it and will get back to you shortly." You guys from the point of sale, to the project being done, to the communication after, and this final email from you saying, "We got paid." is wonderful. Shane, Ryan, and Danica, you are all on top of your game probably lead by a great leader. Thank you! 

We recently went with American Waterworks to fix our foundation. There was a bulge on one of the walls that made us very nervous that something bad was going to happen one day. We had a representative from American Waterworks come and look at the issue. He suggested that their geo-lock anchor system was the best route to take. We did have a few other companies come and look as well but we went with American Waterworks. And boy are we glad we did! The team was promptly on time and started to get to work right away. Throughout the time they were here they gave us updates about what they were doing, being very descriptive of the actions they were taking. The team was very professional and very awesome! Once they were finished they made sure to move back any objects they had to move and even cleaned up. They did such a great job! I highly recommend American Waterworks above any other company! We will continue to use them with any issues we have in the future. Once again, the whole team was very awesome!

We used American Waterworks to stabilize/lift our house due to settling/sinking footings. We had four estimates done with different companies before deciding on American Waterworks. From start to finish, we were impressed with the company. Richie was thorough and concise when informing us of what would need to be done, and explained the estimate to us in person. When the crew arrived, they were courteous and conscientious, and very hardworking. The Foreman, Ryan, kept us informed throughout every step of the project! We had 23 piers driven in and around our house to lift/stabilize. During the lift, they explained what to expect and took their time to be sure we were satisfied with the outcome. When it came to the last day of the project, they had all hands on deck and left our property looking way better than we had ever experienced after this huge project! Sam, the branch manager, made sure we were satisfied and happy customers before wrapping up the project! Thanks to American Waterworks for a job well done! 

We apprectiaed the team that came. They explained things clearly, worked well together and though they ran into a difficulty that extended the work load, they worked steadily throughout their time here. We appreciated their work and were very satisfied. The only concern for those having this kind of work done is to be very prepared for dust. Though they tried to contain it, it is part of the nature of jackhammering cement. Move anything moveable or tightly cover anything in the area, as it will save clean-up. The team did vacuum an clean the area. If you have basement water problems, we would definitely recommend American Waterworks! 

The team that came out to handle my basement work was professional and friendly. They answered all of my questions in a thoughtful manner. I have had work done by another major basement system company and I found American Waterworks to be more competitive in their pricing models and easier to work with. I could not hesitate to have them do more work in my home. 

I have had these structural issues with my home for many years and have tried different ways to fix the problems. The American Waterworks inspector took time to analyze the issues and develop a cost effective and efficient way to correct the problem once and for all. As a retired professional engineer myself, I am impressed with the results and am confident of their long term effects.

I was very impressed by the professionalism from everyone from the inspector to the foremen. I am completely satisfied with the installation process and outcome. My home is now stable and no longer sinking. I would highly recommend American Waterworks for anyone in the same situation

These folks did a great job. Fast and courteous! Workers were very polite and competent.

I would like to thank the three men who installed the vapor barrier in my crawl space. They were so polite, seemed to enjoy their job, were singing, laughing, and working very hard. I never saw them sitting around. So many times they made me chuckle. There are no other words except THANK YOU! They were such a joy to have at my home. I believe they went above and beyond with moving rock, dumping dirt, and keeping things clean. Thank you guys!! 

The service was for radon mitigation in our home that had higher than acceptable radon levels. The work was professionally done, and care was taken to protect carpeting, etc. during their work. The crew updated us as they did their work and asked permissions for needed modifications to the house. I would recommend this company to anyone looking for quality workmanship, congenial communication, and moderate pricing.

We received the results of our Radon Mitigation test and pleased to see the system is working well.  Thank you again for another great well job done!

Carol chose American Waterworks because of the word of mouth, she saw multiple signs up around town, and she saw a lot of commercials on television. She thought the office staff was very professional and nice to work with. She also thought they were very informative.  Carol also enjoyed the design/sales process. "Eric was wonderful. He explained everything perfectly. He really knows his job, and is professional," she said.  "The crew did a great job and cleaned up beautifully. I would recommend American Waterworks to everyone I know! You do great work. Thank you!" 

Dustin was very efficient and thorough in explaining everything.  Good 1st impression.

I had Dakota, Tyler and Devin install a radon mitigation system they were very knowledgable and professional and took their time to make sure the job was done correctly the first time, they did a great job cleaning up after the 3 of them worked very efficiently together and completed this project in a timely fashion. THANKS AGAIN GUYS!!!

Thanks to Tyler and Devin for all their hard work. They worked so hard, did great work, and left everything nice. They are an asset to American Waterworks, very professional.