Testimonials for Adirondack Basement Systems

I was very satisfied with the work that was done to my basement. The Adirondack Basement System crew was very professional.

Leland was great! He is very professional and enthusiastic- very polite and knowledgeable about all aspects of the job he was to do. A very hard worker and seemed to relate well with his team. No debris was left behind- Everything was left as it was found! I really appreciated all the time that Doug, our Design Specialist, took to explain to me carefully what my particular situation needed. He used pictures, diagrams, and examples which really helped me get the big picture. The book you give out was very helpful to help understand the job. Also, I appreciated all the time he took taking pictures & studying the 'lay of the land' so to speak. It gave me a sense of confidence that the project was so carefully planned out before the actual work was done.

- What did you think of our service technician?      Professional, knowledgeable - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Always helpful - What have you done in the basement after the initial installation?      Yearly maintenance, new battery, new pump - Would you recommend our company to others?      Yes  

"Doug F. was very through.  With all of the rain we've had in the last two weeks, I have'nt had a drop of water in the cellar."

- How satisfied are you with the installation we completed for you?      100% satisfied- they were great - Was clean-up satisfactory?      Very satisfied - What did you think of our installation crew?      They were great, very friendly - What are your thoughts on your Design Specialist and the presentation?      Excellent Was our office team efficient and knowledgeable?      Absolutely great - How did you hear about us? Have you seen our name anywhere else?      From a neighbor and a friend- you did their houses - Overall, what were the top two reasons you chose us over another company?      Price and the was everything was upfront - Any additional comments?      We can not say enough about Don and Ray- both were very pleasant. Don explained to us everything we were having done and more. I tell you they never stopped working. I will certainly recommend your company to everyone. Thank you ALL for a job well done!

- How satisfied are you with the installation we completed for you?      Completely - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Polite, courteous, efficient - What are your thoughts on your Design Specialist and the presentation?      Personable, knowledgeable - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Home Show - Overall, what were the top two reasons you chose us over another company?      Quality, reputation

I am 100% satisfied with the installation that Adirondack Basement Systems completed for me.  The clean up was excellent and the men were very kind and courteous.  My Design Specialist Tim was very nice and knowledgeable of all products offered.  The office team was very helpful and gave us great ideas.  I chose Adirondack Basement Systems because I wanted the job done right the first time and the company has an excellent reputation. I started out with an extremely gross basement.  I was confident that a call to them would solve my basement problems.  I now have a very clean and useable basement.  That was my goal and they exceeded my expectations.  The staff were very easy to talk to and were very professional in all manners needed.  If you want your basement done and done right the first time, Adirondack Basement Systems are the people to call.

Our project was a challenging one.  Everyone involved was helpful. We loved the way it turned out and would recommend Adirondack Basement to anyone. The crew was great.  Sean our foreman was wonderful, knowledgeable and considerate. Our Design Specialist Rich was very professional and knowledgeable! Kudos to both!

Particularly impressed with the continuation of the post service. System has performed so well, we have not needed any repairs or interim service, but know if we did, your response would be immediate. It is a pleasure doing business with people of your caliber!

Adirondack Basement Systems dug out a trench around the perimeter of my basement interior, laid stone, and installed plastic gutter system, new sump hole with triple sump pump system. They also installed plastic wall covering that drains any water coming in through the walls into the gutter system. Gutter system was concreted over. Also installed was a dehumidifier system and new basement windows. The project was estimated at 4 days. It took about 3 and 1/2 days. All work was performed professionaly with materials as estimated. The workers cleaned up after themselves and took care to keep things as clean as possible.

- What did you think of our Service Technician?      Very knowledgeable - Did our service technician explain the service to you?      Yes - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes- excellent job - What did you think of our installation crew?      Very courteous - What are your thoughts on our Design Specialist and the presentation?      Knowledgeable - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Phone book and advertisements in local papers - Overall, what were the top two reasons you chose us over another company?      1- Reputation 2- Quality in personnel  

"Everyone was happy go lucky and incredibly professional.  If I had to leave a message, my calls were returned within 24 hours"

"Just wanted to relay how much we appreciate the service we have received.  Mike C's. workmanship is wonderful and the service has been great.  It is so nice to know that the investment we have made to our basement (we have built a master bedroom) is protected by a reliable system!  Thanks so very much!"

My Service Technician Mike was very helpful, he explained a lot of things to me about my basement. Like how my Plumbing should be raised up. This was my 1st maintenance after having the system installed, and Mike explained everything he was going to do. I would definitely recommend Adirondack to my friends and family!