Testimonials for Adirondack Basement Systems

Everything was 100% completed! The Staff and Design Specialist were very polite, helpful and knowledgeable, they had every answer to all my questions. I was very impressed from start to finish!

My Design Specialist was very good.  He answered all of my questions, as did the office team. My installation crew was very informative and professional.  They are excellent people.  I was surprised at how clean the installation was. A very efficient job, well done!

I would like to compliment Foreman Sean Fredricks and his crew for a superior job done on our basement. They were all friendly, professional, and very courteous. Thanks to all!

- How satisfied are you with the installation we completed for you?      Extremely - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Professional, quite knowledgeable, both foremen were very courteous and helped me through some difficult decisions - What are your thoughts on our Design Specialist and the presentation?      He really made me feel satisfied in making the correct decisions and I was quite impressed with the company - Was our office team efficient and knowledgeable?      Yes, always helpful - How did you hear about us? Have you seen our name anywhere else?      Online and in the newspaper - Overall, what were the top two reasons you chose us over another company?      Extreme feeling of competence and reliability Any additional comments?      Overall, I always felt that my money was very well spent. I would have done my whole basement (as addition to my rental properties) except that my 3 children are entering their college years #1 and #2 the sheet rock removal and replacement seemed so overwhelming to me after the trauma of the flood! But the whole company really impressed me and after dealing with so many incompetent people, I felt like I had made an outstanding choice. Again, the 2 foreman (a different one for each address) AND their workers were sooo courteous. I was really impressed!

- How satisfied are you with the installation we completed for you?     Was fine - Was clean-up satisfactory?     Ok - What did you think of our installation crew?      Fine - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Home show - Overall, what were the top two reasons you chose us over another company?      Experience and local

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Polite, efficient - What are your thoughts on your Design Specialist and the presentation?      Polite, explained all aspects very well - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Ads - Overall, what were the top two reasons you chose us over another company?      Presented best info  

- What did you think of our service technician?      Punctual and pleasant - Did our service technician explain the service to you?      Yes and answered our questions Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      We have nothing but great things to say - What have you done in the basement after the initial installation?      Painted, decorated, and enjoy extra living space - Would you recommend our company to others?      Absolutely! - Any additional comments?      After years of dealing with a damp basement and unused space, we decided to invest in waterproofing our basement. We couldn't have chosen a better company to invest money in. We now have extra living space and don't have to worry about water and dealing with a sump pump in the middle of the basement floor! We would not hesitate to recommend Adirondack Basement Systems! It was well worth the money!

- How satisfied are you with the installation we completed for you?      Completely satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      knowledgeable, respectful, and patient (I asked lots of questions) - What are your thoughts on your Design Specialists and the presentation?      Tim was thorough, knowledgeable, made a clear and easy to understand presentation - Was our office team efficient and knowledgeable?      Yes- when I called with questions I received clear and prompt answers - How did you hear about us? Have you seen our name anywhere else?      Advertisements- Clipper Magazine, Saratoga Home Show - Overall, what were the top two reasons you chose us over another company?      25 year warranty on Clean Space; a fair price for the work done - Any additional comments?      The basement system is truly amazing! The cellar doesn't smell anymore and I actually like to go down to do the laundry. I can use the crawl space for storage now. The team did an exceptional job! Thank you so much!

"Recent service, June 10, Mike Coonrsdt went above and beyond to assure my system was functioning properly."

You were first one out a structural person advocated for you when you were mentioned by a colleague So far we were pleased We were most impressed with the smooth process and knowledge It was nice to have a contractor on time and schedule We would be more than happy to be a reference for your company. 

I was very satisfied with my installation. They were very knowledgeable, courteous and hard working. They provided an excellent presentation and Doug was very informative and helpful. The reason I chose you was Doug's presentation and quality for the price. Thank you!!!

I am more than happy with the job you did for me!  Your crew was very professional, considerate and hard working.  I appreciated the fact that your design specialist Doug was very knowledgeable, professional, and not at all pushy!  Your knowledge of why I had water and the solutions to get rid of it made me choose you over any other company!

"I appreciate your assistance in having this work completed and the timeliness of being able to return to finish the work completely and accurately. The crew did an amazing job and were very professional. I would recommend the company to others and will most likely request additional work from you all to finish the basement in the future."

My Customer Care Technician Mike was very POLITE. He answered my questions and worked efficiently. He spent time explaining my system to me. He also explained what he was going to do to maintain it very well. Please contact me next year to have system maintenance. Your office staff is very courteous, caring, and has a positive attitude. With the DRY BASEMENT, we can now use it for storage!

Your service technician was on time, polite and appeared knowledgeable. Everything was absolutely explained. At this time there is nothing that could be done differently with future service. The office team is very fun and good. In the basement after the initial installation I have painted the walls as well was tiled the floor. I would recommend Adirondack Basement Systems to others.