Testimonials for Quality 1st Basement Systems

My system is beautiful! Thank you so much!

My experience with the office staff was very friendly. The installation was neat and professional, as was the crew. The inspector presented well and overall I am very satisfied with this job.

Professionals were reasonable and completed the work with minimal disruption to my schedule. Additionally contacts were responsive and great to work with.

Everything was great. Aaron was on time, really knowledgeable and helpful.

I am very happy with the work that was done by Jordan. He did a great job, thorough, quick and efficient. I have no more water or leaking in the basement and thanks to Basement Systems USA I have a dry basement. Wow Service indeed.

The Team that came to my home was awesome. Instead of them having to walk around the back of my garage, I opened the garage door so it could be easier for them. There was one member who came to call me to let me know that they were finished for the day, and asked me if I wanted them to shut the garage door and to lock the back door. Your team is as amazing as you guys say!

I just wanted you to know that the install team was amazing! They worked meticulously, were polite, pleasant, and diligent workers. This was so far the most pleasant experience we have had. The work environment that they have been forced to work on is horrendous, and yet, they maintained such a cheerful and professional demeanor. You certainly have liquid gold in these young men. I know that in the past I have been vocal when I was displeased with the work, and now it is only fair to be just as vocal when I had a completely diametrical experience. I could not be more pleased. Thank you, Kim, for sending us such a great group of young men.

The call was good with Alicia!

The office staff was courteous, and the installation was neat and professional. The crew was courteous also, and the inspector was very professional. I am satisfied with this job.

They were on time. Explained everything before and after, did a great job, and was done quickly. Highly satisfied and would recommend it without hesitation

Completely dry!

I'm writing to commend John Owens, your service rep, who serviced my 2 sump pumps and dehumidifier. John is very professional, explaining everything he does, taking everything apart and leaving all the areas very clean when he's finished. He also is very friendly and has a very nice personality, which is a plus with being a very good technician. I must commend you for all of your employees that you have sent here over the years.

Great Company. They made my basement from wet every time it rained to dry all the time. I don't have to worry at all over rain or melting snow anymore. Sean and his crew did a great job throughout the day from start to cleanup. Gerry is also great in scheduling and letting you know what work will be done. I would recommend them to anyone.

Marie and I were very impressed with you. With your warmth, your professionalism and your knowledge. Also, very important, admitting what you don't know and seeking another opinion. Thank you for all that. I look forward to seeing you again next Wednesday!

Your salesman Simon is knowledgeable and personable. He answered all questions I had brought to mind, I didn’t know., He is an asset to your company.