Testimonials for TerraFirma Foundation Systems

You have an ace in Ryan Lahley. Treat him well! I feel totally comfortable having your company take on my project. I like having the reading materials sent out a head of time. They were very helpful. I received another bid earlier and it was so unclear to exactly what they were going to do. I realize after meeting with Ryan that the other company was giving me things I didn't need. Ryan took care of everything and made the process very easy.

We chose TerraFirma as our contractor because we read the information package that was given to us.. We didn't contact any other companies. The work crew and foreman were excellent. The foreman kept us informed on the progress made. Foreman and crew worked hard during their time on site!

I will be having the work completed by TerraFirma as soon as possible. Nina in the call center and representative Jason were excellent, and it was an easy decision for me to go with your company. The suggested solution I felt very comfortable with that it would permanently solve my problem and I truly was WOWed throughout the process. I was very impressed with the presentation and the representative. Everything was very worth while and I give it a ten out of ten.

At the time of contact with TerraFirma we were looking to sell our house. The potential buyers wanted the work done and they wanted us to use TerraFirma. I can see why. They are the best. Josh was a huge help in selling our home. He had a tricky project on his hands because he needed to coordinate with us, the current home owners and the new owners upon completion of the project. So he was getting thrown back and forth with ideas and seeking approval. He did an amazing job and we are glad he was able to help us out. Josh was on time every day and always available by phone with follow up questions. He didn't disappear like most workmen after they sell the project. Gold star for Josh.

I saw TerraFirma's work first hand. I lived with my friends parents when you fixed his 2 story foundation. The crew was very nice and respectful and did a great job. So when I noticed the floor at the rental I suggested TerraFirma to my landlord who I have a pretty good relationship with. Since it is up to the landlord it was very important the he was there for the estimate so he could see the quality of work that TerraFirma does from the phone call to estimate to installation. He was impressed with what he saw and I'm happy that I got my foundation fixed by a reliable company that does quality work.

I wish all the best for your company in the future. You have found a niche market, and here in Portland where everything slants at an angle towards the river, there is a lot of great business. I am more than happy to recommend your services. This is the most qualified professional contracting company I have had the privilege to work with. I was easily able to schedule an inspection. Your representative was on time and the production crew was early every day. Everything was scheduled at my convenience. Is there anything else you could want out of a contractor? Josh had a great presentation that was informative and interactive. I felt part of the decision making process as he allowed me to ask question in a low pressure environment. You all have a great training and management staff. Congratulation to all your success. 

We had a very positive experience with TerraFirma. The call center was able to schedule a time convenient to my schedule for my inspection. Adam showed up on time and even called in advance to double check I was still available. Adam showed an enthusiasm and a knowledge for the profession. I felt very comfortable with the solution that Adam designed for my project and made me feel comfortable working with a credible person and company. The reason for me choosing TerraFirma was their professionalism and great reviews I read online. Please feel free to use me as a reference for your future customers. 

Tim, who presented the plan to me, was very polite, conscientious, and professional. He did a great job analyzing my situation and then presenting the facts. You can be proud of his work.

Your crew did an outstanding job. Such physical work, and it was awesome to see our house lift and level out in person like it did! We appreciate everything you’ve done.

We chose TerraFirma because of the guaranty & visual look of the results of the helical piles. Thew crew was fast, professional and knew what they were doing. They kept me in the loop.

We had TerraFirma out a year ago to asses the slanting in our floor. The situation recommended at the time was that I should wait and monitor the situation for a year or so and that nothing needed to be done at that time, unless I really wanted to correct the slight slope in the floor for my own piece of mind. I was impressed that TerraFirma's representative did not try to sell me services I didn't necessarily need immediately. If I noticed or felt like I needed the work done in the future I knew who to call. A year later here we are again, and I had the same representative come out to assess my situation. (I requested him). The specialist again was professional, knowledgeable and inspired confidence in his recommendation. I knew it was time to have the work done as the slanting increased and I was more than glad to work with a respectable company in TerraFirma.

This ballpark was a sitting duck since the moment the City of Lake Oswego had it put in. Sitting at the base of a rock hillside it collected water, obviously the field was flat so the water collected everywhere and the foundation suffered because of it. There was significant settling under the cement and the foundation of the snack shack. It was very plain to see by the chips in the cement blocks and the cracks forming. TerraFirma saved us a lot of hassle and time. This was a tricky unit to approach but they were able to get to the structure no problem with some nifty maneuvering and clever thinking. Got the helical piers installed and saved the structure. We then had the slabs leveled and the voids under filled. We are all ready for next season.

Based on what I saw in Jason, and the installation crew, you are absolutely leading the industry like you say you are. I was very impressed from start to finish. Jason Klein is a great representative for your company-very thorough, knowledgeable & easy to work with. At no point I felt like I was being "sold" something or trying to get talked into getting extra services and products I didn't need. It was this low-pressure environment which swayed my decision to use you guys for my job. Bravo!

I am very much so pleased with the result of my project. Nick was tightly knowledgable and professional.

I'm in Lake Oswego, OR and I just finished having my house leveled by Terrafirma Foundation Systems. I found four contractors that did this kind of work on Angie's List to start, but only two provided bids at all (one wanted to charge and one promised a bid, but didn't deliver). Of those four, only one -- Terrafirma -- actually measured the house. The salesman was very thorough and gave me confidence that they were going to do a good job if I picked them, but they didn't. They did a *great* job. Drew, the foreman, was young, but very good at making sure the work got done on time and managing my questions. I've known much older, more experienced foremen not do half as well as Drew did.And the quality of the work and the cleanup speaks for itself. Not only have the cracks throughout the house come back together, but the concrete porch sections that were removed were re-poured, the fence was put back up and the river rock in the garden bed was returned as if it had never been removed. In a week or two, I don't even think you'll be able to tell that anything has happened at my house at all, let along jacking up the entire foundation. Terrafirma was the most professional at the lowest price and they did excellent work. What more can you ask for than that?